FAQs – Office of Diversity and Equal Opportunity (DEO)

Discrimination FAQs

What is illegal discrimination?

Making an employment decision based on a prohibited factor such as: race, gender, color, religion, national origin, age (40 and above), disability (mental or physical), reprisal (for prior EEO involvement), sexual identity or sexual orientation.

What are the theories of discrimination?

There are two theories of discrimination: (1) disparate treatment and, (2) adverse impact.

Can a facility create and use their own visit request forms?

DCSA will only accept the forms located on our website as the forms contain specific requirements. All other versions of the forms will be rejected.

What is disparate treatment?

Disparate treatment occurs when an employee is intentionally treated differently from other employees who are in similar situations because of a prohibited factor (race, gender, color, religion, national origin, age (40 and above), disability, reprisal (for prior EEO involvement), sexual identity or sexual orientation).

What is adverse impact?

Adverse impact occurs when a system is designed to treat everyone equally, but in reality, it more harshly impacts a certain protected group and it cannot be justified by business necessity.

What do I do if I feel I am being discriminated against?

Contact an EEO Counselor or the Office of Diversity and Equal Opportunity within 45 days from the date of the alleged discriminatory event.

Sexual Harassment FAQs

What is sexual harassment?

Sexual harassment is a form of sex discrimination, which is a violation of Title VII of the Civil Rights Act of 1964. It is any unwelcome, sexually-motivated verbal or physical conduct. The EEOC guidelines define two types of sexual harassment: "quid pro quo" and "hostile environment."

What is "quid pro quo" sexual harassment?

Unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature constitute "quid pro quo" sexual harassment when either of the following occur:

  • Submission to such conduct is made either explicitly or implicitly a term or condition of an individual's employment, or
  • Submission to or rejection of such conduct by an individual is used as the basis for employment decisions affecting such individual.

What is "hostile environment" sexual harassment?

Unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature constitute "hostile environment" sexual harassment when such conduct has the purpose or effect of unreasonably interfering with an individual's work performance or creating an intimidating, hostile, or offensive working environment.

What factors determine whether an environment is "hostile"?

The central inquiry is whether the conduct "unreasonably interfered with an individual's work performance" or created "an intimidating, hostile, or offensive working environment." The EEOC will look at the following factors to determine whether an environment is hostile:

  • Whether the conduct was verbal or physical or both.
  • How frequently it was repeated.
  • Whether the conduct was hostile or patently offensive.
  • Whether the alleged harasser was a coworker or supervisor.
  • Whether others joined in perpetrating the harassment.
  • Whether the harassment was directed at more than one individual.

What is unwelcome sexual conduct?

Sexual conduct becomes unlawful only when it is unwelcome. The challenged conduct must be unwelcome in the sense that the employee did not solicit or incite it, and in the sense that the employee regarded the conduct as undesirable or offensive.

How will the EEOC determine whether the conduct is unwelcome?

When confronted with conflicting evidence as to whether conduct was welcome, the EEOC will look at the record as a whole and at the totality of the circumstances, evaluating each situation on a case by case basis. The investigation should determine whether the victim's conduct was consistent, or inconsistent, with his/her assertion that the sexual conduct was unwelcome.

Who can be a victim of sexual harassment?

The victim may be anyone-- a man or a woman. The victim does not have to be of the opposite sex. The victim does not have to be the person harassed but could be anyone affected by the offensive conduct.

Who can be a sexual harasser?

The harasser may be a woman or a man. He or she can be the victim's supervisor, an agent of the employer, a supervisor in another area, a co-worker, or a non-employee.

Can one incident constitute sexual harassment?

It depends. In "quid pro quo" cases, a single sexual advance may constitute harassment if it is linked to the granting or denial of employment or employment benefits. In contrast, unless the conduct is quite severe, a single incident or isolated incidents of offensive sexual conduct or remarks generally do not create a "hostile environment." A hostile environment claim usually requires a showing of a pattern of offensive conduct. However, a single, unusually severe incident of harassment may be sufficient to constitute a Title VII violation; the more severe the harassment, the less need to show a repetitive series of incidents. This is particularly true when the harassment is physical. For example, the EEOC will presume that the unwelcome, intentional touching of a charging party's intimate body areas is sufficiently offensive to alter the condition of his/her working environment and constitute a "hostile environment."

Can verbal remarks constitute sexual harassment?

Yes. The EEOC will evaluate the totality of the circumstances to ascertain the nature, frequency, context, and intended target of the remarks. Relevant factors may include:

  • Whether the remarks were hostile and derogatory.
  • Whether the alleged harasser singled out the charging party.
  • Whether the charging party participated in the exchange.
  • The relationship between the charging party and the alleged harasser.

What should a sexual harassment victim do?

  • Inform the harasser that the conduct is unwelcome and must stop. It is important for the victim to communicate that the conduct is unwelcome, particularly when the alleged harasser may have some reason to believe that the advance may be welcomed. However, a victim of harassment need not always confront his/her harasser directly, so long as his/her conduct demonstrates that the harasser's behavior is unwelcome.
  • Report the matter immediately to any of the following:
    1. A supervisor.
    2. The Director, Office of Diversity and Equal Opportunity.
    3. The DSS Inspector General's Office
    4. DCSA Employee Relations
  • The employee may also file an EEO complaint with the Office of Diversity and Equal Opportunity (not later than 45 days from the date of the alleged discriminatory event) to risk dismissal of the complaint at the formal stage.

What is the impact of sexual harassment?

The impact of Sexual Harassment can be severe. It may include, but is not limited to:

  • Lowered employee morale
  • Lost productivity
  • Decreased efficiency
  • Costly investigations and litigation
  • Potential for substantial financial liability

Does DCSA have a sexual harassment policy?

Yes. The policy should be prominently posted in every DCSA office. It can also be found at the Office of Diversity and Equal Opportunity Intranet site. Among other things, the policy clearly states that the Director, DCSA will not tolerate any type of sexual harassment at any level. The policy also advises that any substantiated complaints of sexual harassment will result in corrective administrative or disciplinary action, up to and including dismissal.