If an Industry contractor is removed from a jobsite or cannot access a jobsite due to eligibility being incorrect, the Facility Security Officer (FSO) or Government Security Manager may contact VROC at dcsa.ncr.dcsa-dvd.mbx.askvroc@mail.mil with the following information:
Subject Line of Email: Immediate Need of Verification of DISS Eligibility
Subject's Name and CAGE Code
FSO Contact Information (Name, phone, email address)
Government Security Manager Contact Information (Name, phone, email address)
DCSA will review the Subject’s information and update eligibility as appropriate. If after review of the record it is determined that the eligibility is not able to be updated, guidance will be provided on what actions are needed to resolve.