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DoD CAF Call Center is Temporarily Suspending its Phone Service

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In conjunction with COVID-19 measures, the DoD CAF Call Center is temporarily suspending its phone service.  We encourage you to submit your questions/inquiries to our group mailbox at whs.meade.dodcaf.mbx.dodcaf-callcenter@mail.mil.  Please place as much detail as possible to allow us to assist you properly. An agent will contact you as soon as possible via email in the order in which your request was received. Thank you for your patience and understanding.


NOTICE to Cleared Industry UPDATE (March 20, 2020)
March 20, 2020 - Due to the COVID-19 National Emergency in the United States, DCSA is suspending all Enhanced Security Vulnerability Assessments (ESVAs) and onsite activities until further notice. Facilities scheduled to receive an ESVA will instead be contacted virtually by their Industrial Security Representative (ISR) who will conduct a Continuous Monitoring Engagement. Detailed information on these engagements will be provided by your ISR. Click the title for more information

New DCSA Director named March 17, 2020
March 18, 2020 - On March 16, 2020, the Department of Defense announced William (Bill) K. Lietzau as the new Director of the Defense Counterintelligence and Security Agency (DCSA).

Industry e-QIP reset request update
March 18, 2020 - Reminder, when submitting e-QIP reset requests to the DCSA email box, please include the following information to ensure timely processing of your request: Individual's Name (First, Middle and Last Name), Facility CAGE Code or Date of Birth, and the DoD EDI PN Number (located under the SSN) in JPAS. Thank you.

Personnel Inquiries closure
March 17, 2020 - Knowledge Center- In order to make the Vetting Risk Operations Center workforce adjustments during the COVID-19 pandemic, effective March 18, 2020, Personnel Security Inquiries (option 1/option 2) of the DCSA Knowledge Center will be suspended until further notice; We will continue to provide status updates via DISS Customer Service Requests and VROC email dcsa.ncr.dcsa-dvd.mbx.askvroc@mail.mil. We are requesting your patience and commitment to only submit priority status requests as our focus will be reducing our current inventories. Additionally, e-QIP PIN reset (option 1/option 1) will transition on March 19, 2020 to email requests only via dcsa.ncr.dcsa.mbx.vroc-e-qip@mail.mil E-QIP email requests will be monitored hourly for a timely response.

What the FTC is Doing
March 13, 2020 - The FTC and FDA have jointly issued warning letters to seven sellers of unapproved and misbranded products, claiming they can treat or prevent the Coronavirus. The companies' products include teas, essential oils, and colloidal silver. Click the title to read more...