DISS customer support transitions in August

Aug. 2, 2021 - Industry should disregard any memorandums received by the Government Contracting Activity about the suspension of submissions of personnel security investigation requests. DCSA is not suspending the submission of Industry personnel security investigation requests. Facility security officers should continue to submit personnel security investigation requests to the Vetting Risk Operations Center for processing.

July 26, 2021 - The DCSA Adjudications Call Center has resumed telephone services and can be contacted at (301) 833-3850. You may also continue to send your inquiries via email at dcsa.meade.caf.mbx.call-center@mail.mil. We look forward to hearing from you.

July 26, 2021 - Effective 2 August 2021, support of DISS, DCII, and SWFT users will transition to the DCSA Customer Engagements Team (CET). Until then, users should continue to utilize the DMDC helpdesk for their support requirements. The CET contact information is 724-794-7765 or dcsa.ncr.nbis.mbx.contact-center@mail.mil

July 20, 2021 - DCSA has successfully deployed Release 3.0 of the National Background Investigation Services (NBIS). A follow up to Release 2.6, this deployment adds enhanced capabilities for subject and risk management, industry support, and continuous vetting. The features are part of an ongoing NBIS release rollout, ensuring that all functionalities receive appropriate user acceptance testing in a phased approach. Click title for more information

July 20, 2021 - DCSA releases ISL 2021-01, adding the National Credit Union Administration (NCUA) to the National Industrial Security Program, increasing the list of Federal agencies that have entered into an agreement with DoD for Industrial Security services to 34 entities. Click the title for more information.