VRO provides supplemental guidance for Continuous Vetting
Aug. 10, 2022 - In an effort to ensure the cleared National Industrial Security Program (NISP) population is enrolled into a compliant Continuous Vetting (CV) program, Vetting Risk Operations provides supplemental guidance based on the June 27, 2022, Office of the Under Secretary of Defense (OSD) memorandum, “Department of Defense Guidance on Continuous Vetting and Other Measures to Expedite Reform and Transition to Trusted Workforce 2.0.” You can find the guidance here. Please click the title for more information.

Cleared Contractor SEAD 3 Unofficial Foreign Travel Reporting
Aug. 5, 2022 - The Defense Information System for Security (DISS) reporting module for unofficial foreign travel and bulk upload capabilities is now available in DISS. Reporting requirements for unofficial foreign travel, as outlined in SEAD-3, were deferred until August 24, 2022 to ensure the completion of necessary DISS revisions for foreign travel reporting and to create a bulk-reporting capability. As a result the foreign travel reporting module was created and includes the “unofficial foreign travel bulk-upload tool” allowing facility security officers (FSOs) to consolidate the unofficial foreign travel of multiple contractor employees into a single DISS report submission. Prior to August 24, 2022, DCSA will provide guidance about using the new module and bulk-upload tool as well as a job aid helping FSOs navigate the unofficial foreign travel reporting process. Continue to check out the DCSA.mil website for these resources and the latest guidance and tools.

NBIS Industry Onboarding Regional Strategy
July 29, 2022 - In preparation for onboarding the initial Industry Org and User Managers into the National Background Investigation Services (NBIS), please review the below information to learn more about the onboarding strategy and how you will be notified to begin onboarding. NBIS onboarding for Industry will be incrementally rolled-out based on a facility's regional designation as identified in National Industrial Security System (NISS). Using this incremental approach allows for an orderly flow to the onboarding process for Industry organizations. Click the title for more information

FY23 Investigative Services Pricing
July 5, 2022 - The Defense Counterintelligence and Security Agency announced the Fiscal Year 2023 pricing for investigative products and services in a federal investigations notice (FIN) released today. The notice also highlighted initial estimated FY24 prices. Today's release marks the third price reduction since DCSA became the federal government's largest investigative service provider (ISP) in 2019. In that role, DCSA delivers investigative products to more than 105 federal agencies and charges for those services on a reimbursable basis via the agency's working capital fund. For more details, see the News Release - FY23 Investigative Services Pricing. Click the title for more information.

NBIS Industry Training Resources Update
June 29, 2022 - The NBIS team would like to introduce training resources available for Industry users at the following site: https://nbisindustrytraining.countermeasures.com/courses/home. Users can access the site via Common Access Card (CAC), Personal Identity Verification (PIV), or External Certification Authority (ECA)/Public Key Infrastructure (PKI) authentication. These resources have been developed and published to the Countermeasures website allowing our Industry Partners to preview NBIS capabilities before onboarding to the system. They provide an overview of NBIS and instruction for the Case Initiation, Review, and Authorize process in a variety of formats including e-learning courses, desk-side support Job Aids, and topical webinars. NBIS "Demo Day" recordings and FAQs are also available. Additional training content is being added to the site regularly to better support our Industry Partners. Additionally we will have resources available in the upcoming Industry Onboarding Portal to include Knowledge Articles and information regarding onboarding webinars. Regarding the portal, further details will be provided at a later date. Please visit the Countermeasures site mentioned above for more details and if you have issues with accessing the site, please contact the NBIS Training program at: dcsa.quantico.nbis.mbx.training@mail.mil Please Note: Some CAC users may be blocked from accessing the site currently due to security constraints. This issue is being addressed.

What is NCCS?

The National Industrial Security Program (NISP) Contracts Classification System (NCCS) is the enterprise federal information system supporting Department of Defense, other Federal Agencies under NISP agreement, and cleared Industry. NCCS is the one-stop-shop for processing and distribution of contract security classification specifications for contracts requiring access to classified information. NCCS is designed to deliver a centralized repository for the collection of classified contract security requirements and supporting data while automating the DD Form 254 (DoD Contract Security Classification Specification) processes and workflows across the enterprise.

DCSA assumed operational control and development responsibility for NCCS from the Defense Logistics Agency (DLA) on October 1, 2021. NCCS was soft launched on June 6, 2022.

You'll find more information about NCCS at https://www.dcsa.mil/is/nccs. Do you have any questions? Please email us at dcsa.quantico.hq.mbx.nccs@mail.mil

The National Background Investigation Services (NBIS) is the federal government's one-stop-shop IT system for end-to-end personnel vetting - from initiation and application to background investigation, adjudication, and continuous vetting. NBIS is one consolidated system designed to deliver robust data protection, enhance customer experience, and better integrate data across the enterprise.

Still in development, DCSA assumed operational control and responsibility for NBIS from the Defense Information Systems Agency (DISA) on October 1, 2020. NBIS will build upon and replace a suite of legacy background investigation IT systems, decommissioning them in stages through 2023. For more information, click on the NBIS  page.

 The DCSA Knowledge Centers assist customers with usage of security-related systems/applications/services. Knowledge Centers are closed on weekends and federal holidays.

Background Investigations

Customers requiring assistance with systems and services supporting the requesting, processing, and delivery of investigations.

 

Agency Support Helpline – System Liaison

724-794-5612, x4600

 

Telephone Liaisons: Case Status, Fingerprint Submission Status, File Release, SII/CVS Checks, Discontinue Investigation

724-794-5228

dcsa.boyers.dcsa.mbx.ctr-telephone-liaisons@mail.mil

 

Agency Training (Central Verification System, Position Designation, e-QIP)

 

DCSAAgencyTraining@mail.mil

 

NP2 Portal Support

202-795-2727,

NP2HelpDesk@opm.gov

 

All other Background Investigations points of contact click here. 

 

Vetting Risk Operations Center

Assist customers with usage of industrial/personnel security-related systems/applications.

Toll-Free: (888) 282-7682

Menu options:

1 - Phone support for Personnel Security Clearance Inquiries to include e-QIP are closed until further notice. For assistance with Industry Pin Resets: HANG UP and Call the Applicant Knowledge Center at 724-738-5090, or; Email DCSAAKC@mail.mil and for all other PCL related inquiries, please email the Personnel Security Clearance Questions Mailbox at dcsa.ncr.dcsa-dvd.mbx.askvroc@mail.mil.
2 - Account Lockouts and Passwords - 8 a.m. to 6 p.m. Eastern Time
3 - Facility Clearance Inquiries - 8 a.m. to 5 p.m. Eastern Time
4 - OBMS
5 - CDSE - 8 a.m. - 4 p.m. Eastern Time

 

 

DoD Consolidated Adjudications Facility Call Center

Phone: 301-833-3850 (SSOs and FSOs only)
- Menu option #5/Industry

Email: whs.meade.dodcaf.mbx.dodcaf-callcenter@mail.mil.

Customer Engagements Team (CET)
Support for DISS, DCII, and SWFT systems.
Telephone: 724-794-7765
Email: dcsa.ncr.nbis.mbx.contact-center@mail.mil

 

On October 1, 2019, as authorized by Executive Order 13869, the missions, records, and personnel of three FOIA and Privacy offices consolidated, and the Defense Counterintelligence and Security Agency (DCSA) FOIA and Privacy Office was created.  The Office is responsible for administering policies, programs, and procedures to ensure compliance with the Freedom of Information Act and Privacy Act, 5 U.S.C. 552 and 5 U.S.C. 552a, respectively; working closely with the DCSA Senior Component Official for Privacy and Office of General Counsel. 

The office is comprised of three components, each with its own responsibilities. 

  • The DCSA FOIA and Privacy Office for Investigations is responsible for responding to Privacy Act and FOIA requests for background investigation records.
  • The DCSA FOIA and Privacy Office for Adjudications is responsible for responding to Privacy Act requests for DoD Consolidated Adjudications Facility adjudication records.
  • The DCSA FOIA and Privacy Headquarters Office is primarily responsible for responding to the following types of requests: DCSA affiliated Human Resources and/or Hiring Actions; DCSA Inspector General Investigations; and Statements of Work / Contracts.

More information about the DCSA FOIA and Privacy Program can be found on our homepage at: https://www.dcsa.mil/contact/foia/foip/.

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