NCCS Update Notice
Sept. 14, 2021 - Due to community feedback relating to system challenges impacting NISP Contracts Classification System (NCCS) implementation, DCSA has made the decision to sunset the current NCCS application effective October 1, 2021, and will be coordinating with the Office of the Under Secretary of Defense for Acquisition and Sustainment and the Office of the Under Secretary of Defense for Intelligence and Security to update the Federal Acquisition Regulation. Over the next few months DCSA will be developing NCCS 2.0 which has a tentative release date of the 2nd Quarter of Fiscal Year 2022. Learn more: https://www.dcsa.mil/is/nccs/.

DCSA Security Reviews
Sept. 14, 2021 - Effective September 1, 2021, DCSA began conducting Security Reviews based upon the refined and communicated security review approach that incorporates best practices from previous security review models. DCSA personnel are scheduling and visiting on-site contractor personnel to review 32 CFR Part 117 NISPOM compliance. The Security Review determines if measures are in place to counter potential threats, identify vulnerabilities and administrative findings, and advise the contractor on how to achieve and maintain an effective security program. The complimentary security rating process is a compliance first model that eliminates enhancements, utilizes a whole company approach based on analysis of the corporate culture, management support from the top, employee awareness, and cooperation within the security community. For more information on the rating process, click here (https://www.dcsa.mil/mc/ctp/srrp/).

Join DCSA for a DISS training webinar Sept. 14.
Sept. 13, 2021 - DCSA’s DISS team is hosting a webinar on SMO Consolidation and PII Data Management for government and industry DISS users at 2:00 p.m., Sept. 14. Click here to join the webinar. Seating is limited to 200 participants so join early and watch the DISS site for additional webinars coming soon. Click the title for more information.

Industry CV Enrollment Guidance
Sept. 2, 2021 - The Vetting Risk Operations is leading the implementation effort to have the national security population enrolled in a compliant Continuous Vetting (CV) Program. The guidance, found here, provides steps that should be taken by Industry Facility Security Officers to ensure their employees are enrolled into CV. Click title for more information

Aug. 18, 2021 - DCSA has successfully deployed Release 3.1 of the National Background Investigation Services (NBIS). A follow up to Release 3.0, this release adds capability expansion on the Joint Worldwide Intelligence Communication System (JWICS) and enables high side case management for Continuous Vetting (CV). Now considered an initial minimal viable product (MVP), this release builds a foundational infrastructure for NBIS, bringing with it a speed to market of unprecedented capabilities delivered in an unprecedented delivery window. This release is part of an ongoing rollout of iterative, frequent releases to ensure that all functionalities receive appropriate user acceptance testing with adequate feedback loops. Read the latest on NBIS here www.dcsa.mil/is/nbis/. Click title for more information.

The National Background Investigation Services (NBIS) is the federal government's one-stop-shop IT system for end-to-end personnel vetting - from initiation and application to background investigation, adjudication, and continuous vetting. NBIS is one consolidated system designed to deliver robust data protection, enhance customer experience, and better integrate data across the enterprise.

Still in development, DCSA assumed operational control and responsibility for NBIS from the Defense Information Systems Agency (DISA) on October 1, 2020. NBIS will build upon and replace a suite of legacy background investigation IT systems, decommissioning them in stages through 2023. For more information, click on the NBIS  page.

 The DCSA Knowledge Centers assist customers with usage of security-related systems/applications/services. Knowledge Centers are closed on weekends and federal holidays.

Background Investigations

Customers requiring assistance with systems and services supporting the requesting, processing, and delivery of investigations.


Agency Support Helpline – System Liaison

724-794-5612, x4600


Telephone Liaisons: Case Status, Fingerprint Submission Status, File Release, SII/CVS Checks, Discontinue Investigation




Agency Training (Central Verification System, Position Designation, e-QIP)




NP2 Portal Support




All other Background Investigations points of contact click here. 


Vetting Risk Operations Center

Assist customers with usage of industrial/personnel security-related systems/applications.

Toll-Free: (888) 282-7682

Menu options:

1 - Phone support for Personnel Security Clearance Inquiries to include e-QIP are closed until further notice. For assistance with Industry Pin Resets: HANG UP and Call the Applicant Knowledge Center at 724-738-5090, or; Email DCSAAKC@mail.mil and for all other PCL related inquiries, please email the Personnel Security Clearance Questions Mailbox at dcsa.ncr.dcsa-dvd.mbx.askvroc@mail.mil.
2 - Account Lockouts and Passwords - 8 a.m. to 6 p.m. Eastern Time
3 - Facility Clearance Inquiries - 8 a.m. to 5 p.m. Eastern Time
4 - OBMS
5 - CDSE - 8 a.m. - 4 p.m. Eastern Time



DoD Consolidated Adjudications Facility Call Center

Phone: 301-833-3850 (SSOs and FSOs only)
- Menu option #5/Industry

Email: whs.meade.dodcaf.mbx.dodcaf-callcenter@mail.mil.

Customer Engagements Team (CET)
Support for DISS, DCII, and SWFT systems.
Telephone: 724-794-7765
Email: dcsa.ncr.nbis.mbx.contact-center@mail.mil


On October 1, 2019, as authorized by Executive Order 13869, the missions, records, and personnel of three FOIA and Privacy offices consolidated, and the Defense Counterintelligence and Security Agency (DCSA) FOIA and Privacy Office was created.  The Office is responsible for administering policies, programs, and procedures to ensure compliance with the Freedom of Information Act and Privacy Act, 5 U.S.C. 552 and 5 U.S.C. 552a, respectively; working closely with the DCSA Senior Component Official for Privacy and Office of General Counsel. 

The office is comprised of three components, each with its own responsibilities. 

  • The DCSA FOIA and Privacy Office for Investigations is responsible for responding to Privacy Act and FOIA requests for background investigation records.
  • The DCSA FOIA and Privacy Office for Adjudications is responsible for responding to Privacy Act requests for DoD Consolidated Adjudications Facility adjudication records.
  • The DCSA FOIA and Privacy Headquarters Office is primarily responsible for responding to the following types of requests: DCSA affiliated Human Resources and/or Hiring Actions; DCSA Inspector General Investigations; and Statements of Work / Contracts.

More information about the DCSA FOIA and Privacy Program can be found on our homepage at: https://www.dcsa.mil/contact/foia/foip/.

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