DoD CAF (Adjudications) FY21 Year In Review Annual Report now available
May 26, 2022 - The DoD Consolidated Adjudications Facility (DOD/CAF) announces its second annual report covering FY21. The Annual Report highlights Adjudications many accomplishments and continuous efforts to improve DoD-assigned adjudications and related personnel security eligibility determinations-in terms of business processes and streamlining security clearance processing timeliness. The Annual Report can be found here. Click the title for more information.

ATTN EXECUTIVE JOB SEEKERS interested in National Security!
May 16, 2022 - DCSA is proud to announce four new Regional Director positions: Mid- Atlantic (Alexandria, VA), Eastern (Andover, MA), Central (Farmers Branch, TX), and Western (EITHER San Diego or Los Angeles, CA). If you have a working knowledge of DCSA's mission's including Background investigations, Industrial Security, and Counterintelligence/Insider Threat; expert knowledge of Defense security programs, current regulatory guidance, operational procedures as well as an expert understanding of the defense industrial base; demonstrated experience building collaborative relationships with customers, industry representatives and other stakeholders and demonstrated experience leading diverse teams. One of these positions may be the job for you! Apply online by June 13: https://www.usajobs.gov/job/654037100#A.

The Pathway for NBIS Industry Onboarding
May 12, 2022 - As part of Industry onboarding into the National Background Investigation Services (NBIS) system, the Defense Counterintelligence and Security Agency (DCSA) will leverage a ServiceNow platform, to host a NBIS Industry Onboarding Portal.  ServiceNow is the same platform used for Secure Web Fingerprint Transmission (SWFT) and Defense Information Security System (DISS) statuses, notifications and support services. The NBIS Industry Onboarding Portal will enable Industry Partners to conveniently and effectively onboard into the NBIS system where they have access to an interactive onboarding readiness checklist; training repository; streamlined system access request process, and support. DCSA is currently testing and preparing the portal for Industry Onboarding. Please check back for additional updates or for additional information on NBIS Industry Onboarding, please visit the NBIS Industry Onboarding website.

Enterprise Mission Assurance Support Service Computer Based Training
May 6, 2022 - The National Industrial Security Program (NISP) Authorization Office (NAO) is pleased to announce that the Enterprise Mission Assurance Support Service (eMASS) Computer Based Training (CBT), Course DISA100.06, is now available on the Center for Development of Security Excellence (CDSE) Security Training, Education, and Professionalization Portal (STEPP) (https://cdse.usalearning.gov/login/index.php). Industry users can now complete this NISP eMASS account prerequisite on the CDSE STEPP site. This capability enables ease of access for our industry partners. For more information on obtaining a NISP eMASS, please reference the NISP eMASS User Account Request guide located here: https://www.dcsa.mil/mc/isd/tools/. Please contact the DCSA NAO eMASS Team, dcsa.quantico.dcsa.mbx.emass@mail.mil, with any questions.

NBIS guidance: Industry personnel in DISS SMOs
May 6, 2022 - Accurate and streamlined data migration from legacy systems to the National Background Investigation Services (NBIS) system is critical to minimize mission impact. The Defense Counterintelligence and Security Agency (DCSA) continues Data Quality Initiatives (DQIs) to ensure accurate data is transitioned from the Defense Information System for Security (DISS) data prior to the National Background Investigation Services (NBIS) system transition. To prepare for data migration, DCSA recommends Industry Facility Security Officers (FSO) verify that all employees with clearance eligibility are listed within associated DISS Security Management Offices (SMOs) prior to transition to NBIS. It is requested that Industry Partners continue to properly manage their employee populations in DISS as this will aid with data migration and transition to NBIS. For more details on SMO consolidation, refer to the DISS to NBIS Industry Hierarchy Preparation Guidance available on the NBIS Industry Onboarding website, https://www.dcsa.mil/is/nbis/onboarding/ind_onboarding/.

The National Background Investigation Services (NBIS) is the federal government's one-stop-shop IT system for end-to-end personnel vetting - from initiation and application to background investigation, adjudication, and continuous vetting. NBIS is one consolidated system designed to deliver robust data protection, enhance customer experience, and better integrate data across the enterprise.

Still in development, DCSA assumed operational control and responsibility for NBIS from the Defense Information Systems Agency (DISA) on October 1, 2020. NBIS will build upon and replace a suite of legacy background investigation IT systems, decommissioning them in stages through 2023. For more information, click on the NBIS  page.

 The DCSA Knowledge Centers assist customers with usage of security-related systems/applications/services. Knowledge Centers are closed on weekends and federal holidays.

Background Investigations

Customers requiring assistance with systems and services supporting the requesting, processing, and delivery of investigations.

 

Agency Support Helpline – System Liaison

724-794-5612, x4600

 

Telephone Liaisons: Case Status, Fingerprint Submission Status, File Release, SII/CVS Checks, Discontinue Investigation

724-794-5228

dcsa.boyers.dcsa.mbx.ctr-telephone-liaisons@mail.mil

 

Agency Training (Central Verification System, Position Designation, e-QIP)

 

DCSAAgencyTraining@mail.mil

 

NP2 Portal Support

202-795-2727,

NP2HelpDesk@opm.gov

 

All other Background Investigations points of contact click here. 

 

Vetting Risk Operations Center

Assist customers with usage of industrial/personnel security-related systems/applications.

Toll-Free: (888) 282-7682

Menu options:

1 - Phone support for Personnel Security Clearance Inquiries to include e-QIP are closed until further notice. For assistance with Industry Pin Resets: HANG UP and Call the Applicant Knowledge Center at 724-738-5090, or; Email DCSAAKC@mail.mil and for all other PCL related inquiries, please email the Personnel Security Clearance Questions Mailbox at dcsa.ncr.dcsa-dvd.mbx.askvroc@mail.mil.
2 - Account Lockouts and Passwords - 8 a.m. to 6 p.m. Eastern Time
3 - Facility Clearance Inquiries - 8 a.m. to 5 p.m. Eastern Time
4 - OBMS
5 - CDSE - 8 a.m. - 4 p.m. Eastern Time

 

 

DoD Consolidated Adjudications Facility Call Center

Phone: 301-833-3850 (SSOs and FSOs only)
- Menu option #5/Industry

Email: whs.meade.dodcaf.mbx.dodcaf-callcenter@mail.mil.

Customer Engagements Team (CET)
Support for DISS, DCII, and SWFT systems.
Telephone: 724-794-7765
Email: dcsa.ncr.nbis.mbx.contact-center@mail.mil

 

On October 1, 2019, as authorized by Executive Order 13869, the missions, records, and personnel of three FOIA and Privacy offices consolidated, and the Defense Counterintelligence and Security Agency (DCSA) FOIA and Privacy Office was created.  The Office is responsible for administering policies, programs, and procedures to ensure compliance with the Freedom of Information Act and Privacy Act, 5 U.S.C. 552 and 5 U.S.C. 552a, respectively; working closely with the DCSA Senior Component Official for Privacy and Office of General Counsel. 

The office is comprised of three components, each with its own responsibilities. 

  • The DCSA FOIA and Privacy Office for Investigations is responsible for responding to Privacy Act and FOIA requests for background investigation records.
  • The DCSA FOIA and Privacy Office for Adjudications is responsible for responding to Privacy Act requests for DoD Consolidated Adjudications Facility adjudication records.
  • The DCSA FOIA and Privacy Headquarters Office is primarily responsible for responding to the following types of requests: DCSA affiliated Human Resources and/or Hiring Actions; DCSA Inspector General Investigations; and Statements of Work / Contracts.

More information about the DCSA FOIA and Privacy Program can be found on our homepage at: https://www.dcsa.mil/contact/foia/foip/.

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