Federal Investigations Notice 22-02
Sept. 14, 2022 - FIN 22-01 dated June 30, 2022 is rescinded and replaced by FIN 22-02. This new FIN revises final pricing for DCSA products and services for fiscal year (FY) 2023 and re-publishes FY 2024 price estimates originally announced in FIN 22-01.  As stated in FIN 22-01, the proposed rate adjustments were subject to DoD Comptroller final approval of DCSA’s FY 2023 and FY 2024 pricing. After extensive, close consultation with the DoD Comptroller’s office, we have decided that the anticipated price reductions for FY 2023 will not be implemented at this time, in order to insulate customers from unanticipated budget changes. The FY 2023 prices originally published in FIN 21-02, dated June 30, 2021, will remain in effect. The revised Federal Investigations Notice 22-02 is now available. Please click the title for more information.

Introduction to NBIS eApp
Sept. 13, 2022 - The National Background Investigation Services (NBIS) system has launched the eApp program, to replace the functionality currently provided by e-QIP. In preparation for future transition from e-QIP to eApp, DCSA has created a promotional video which highlights the various aspects of eApp, and notes the differences between the two systems. Check out the intro video (60-sec.) and the complete NBIS eApp walkthru in the Resources tab at https://www.dcsa.mil/is/nbis/. Click the title for more information.

VRO provides supplemental guidance for Continuous Vetting
Aug. 10, 2022 - In an effort to ensure the cleared National Industrial Security Program (NISP) population is enrolled into a compliant Continuous Vetting (CV) program, Vetting Risk Operations provides supplemental guidance based on the June 27, 2022, Office of the Under Secretary of Defense (OSD) memorandum, “Department of Defense Guidance on Continuous Vetting and Other Measures to Expedite Reform and Transition to Trusted Workforce 2.0.” You can find the guidance here. Please click the title for more information.

Cleared Contractor SEAD 3 Unofficial Foreign Travel Reporting
Aug. 5, 2022 - The Defense Information System for Security (DISS) reporting module for unofficial foreign travel and bulk upload capabilities is now available in DISS. Reporting requirements for unofficial foreign travel, as outlined in SEAD-3, were deferred until August 24, 2022 to ensure the completion of necessary DISS revisions for foreign travel reporting and to create a bulk-reporting capability. As a result the foreign travel reporting module was created and includes the “unofficial foreign travel bulk-upload tool” allowing facility security officers (FSOs) to consolidate the unofficial foreign travel of multiple contractor employees into a single DISS report submission. Prior to August 24, 2022, DCSA will provide guidance about using the new module and bulk-upload tool as well as a job aid helping FSOs navigate the unofficial foreign travel reporting process. Continue to check out the DCSA.mil website for these resources and the latest guidance and tools.

NBIS Industry Onboarding Regional Strategy
July 29, 2022 - In preparation for onboarding the initial Industry Org and User Managers into the National Background Investigation Services (NBIS), please review the below information to learn more about the onboarding strategy and how you will be notified to begin onboarding. NBIS onboarding for Industry will be incrementally rolled-out based on a facility's regional designation as identified in National Industrial Security System (NISS). Using this incremental approach allows for an orderly flow to the onboarding process for Industry organizations. Click the title for more information

What is NCCS?

The National Industrial Security Program (NISP) Contracts Classification System (NCCS) is the enterprise federal information system supporting Department of Defense, other Federal Agencies under NISP agreement, and cleared Industry. NCCS is the one-stop-shop for processing and distribution of contract security classification specifications for contracts requiring access to classified information. NCCS is designed to deliver a centralized repository for the collection of classified contract security requirements and supporting data while automating the DD Form 254 (DoD Contract Security Classification Specification) processes and workflows across the enterprise.

DCSA assumed operational control and development responsibility for NCCS from the Defense Logistics Agency (DLA) on October 1, 2021. NCCS was soft launched on June 6, 2022.

You'll find more information about NCCS at https://www.dcsa.mil/is/nccs. Do you have any questions? Please email us at dcsa.quantico.hq.mbx.nccs@mail.mil

The National Background Investigation Services (NBIS) is the federal government's one-stop-shop IT system for end-to-end personnel vetting - from initiation and application to background investigation, adjudication, and continuous vetting. NBIS is one consolidated system designed to deliver robust data protection, enhance customer experience, and better integrate data across the enterprise.

Still in development, DCSA assumed operational control and responsibility for NBIS from the Defense Information Systems Agency (DISA) on October 1, 2020. NBIS will build upon and replace a suite of legacy background investigation IT systems, decommissioning them in stages through 2023. For more information, click on the NBIS  page.

 The DCSA Knowledge Centers assist customers with usage of security-related systems/applications/services. Knowledge Centers are closed on weekends and federal holidays.

Background Investigations

Customers requiring assistance with systems and services supporting the requesting, processing, and delivery of investigations.


Agency Support Helpline – System Liaison

724-794-5612, x4600


Telephone Liaisons: Case Status, Fingerprint Submission Status, File Release, SII/CVS Checks, Discontinue Investigation




Agency Training (Central Verification System, Position Designation, e-QIP)




NP2 Portal Support




All other Background Investigations points of contact click here. 


Vetting Risk Operations Center

Assist customers with usage of industrial/personnel security-related systems/applications.

Toll-Free: (888) 282-7682

Menu options:

1 - Phone support for Personnel Security Clearance Inquiries to include e-QIP are closed until further notice. For assistance with Industry Pin Resets: HANG UP and Call the Applicant Knowledge Center at 724-738-5090, or; Email DCSAAKC@mail.mil and for all other PCL related inquiries, please email the Personnel Security Clearance Questions Mailbox at dcsa.ncr.dcsa-dvd.mbx.askvroc@mail.mil.
2 - Account Lockouts and Passwords - 8 a.m. to 6 p.m. Eastern Time
3 - Facility Clearance Inquiries - 8 a.m. to 5 p.m. Eastern Time
4 - OBMS
5 - CDSE - 8 a.m. - 4 p.m. Eastern Time



DoD Consolidated Adjudications Facility Call Center

Phone: 301-833-3850 (SSOs and FSOs only)
- Menu option #5/Industry

Email: whs.meade.dodcaf.mbx.dodcaf-callcenter@mail.mil.

Customer Engagements Team (CET)
Support for DISS, DCII, and SWFT systems.
Telephone: 724-794-7765
Email: dcsa.ncr.nbis.mbx.contact-center@mail.mil


On October 1, 2019, as authorized by Executive Order 13869, the missions, records, and personnel of three FOIA and Privacy offices consolidated, and the Defense Counterintelligence and Security Agency (DCSA) FOIA and Privacy Office was created.  The Office is responsible for administering policies, programs, and procedures to ensure compliance with the Freedom of Information Act and Privacy Act, 5 U.S.C. 552 and 5 U.S.C. 552a, respectively; working closely with the DCSA Senior Component Official for Privacy and Office of General Counsel. 

The office is comprised of three components, each with its own responsibilities. 

  • The DCSA FOIA and Privacy Office for Investigations is responsible for responding to Privacy Act and FOIA requests for background investigation records.
  • The DCSA FOIA and Privacy Office for Adjudications is responsible for responding to Privacy Act requests for DoD Consolidated Adjudications Facility adjudication records.
  • The DCSA FOIA and Privacy Headquarters Office is primarily responsible for responding to the following types of requests: DCSA affiliated Human Resources and/or Hiring Actions; DCSA Inspector General Investigations; and Statements of Work / Contracts.

More information about the DCSA FOIA and Privacy Program can be found on our homepage at: https://www.dcsa.mil/contact/foia/foip/.

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