PCL inquiries closure on October 3
Oct. 3, 2019 - The DCSA Knowledge Center, Personnel Security (PCL) inquiries to include e-QIP authentication resets will be closed on Thursday, October 3, 2019. Normal business hours, 8 a.m. to 5 p.m. Eastern Time, will resume Friday, October 4, 2019.
PCL inquiries late opening
Sept. 16, 2019 - The DCSA Knowledge Center, Personnel Security (PCL) inquiries (option #2), to include e-QIP authentication resets will open at 10 a.m. on Monday, September 16, 2019. Normal business hours 8 a.m. to 5 p.m. Eastern Time will resume Tuesday, September 17, 2019.
Implementation of Section 842 of the NDAA
April 24, 2019 - On April 10, 2019, the Under Secretary of Defense for Intelligence (USD(I))directed DSS to accelerate the implementation of Section 842 of the National Defense Authorization Act (NDAA) for Fiscal Year 2019. Section 842 of the NDAA for Fiscal Year 2019 allows the Secretary of Defense, in consultation with the Director of the Information Security Oversight Office (ISOO), to waive the National Interest Determination (NID) requirement for a U.S. company operating under a special security agreement (SSA) if the company has:
1. an "ultimate parent" located in a country that is part of the National Technology and Industrial Base (NTIB), as defined in section 2500 of Title 10, U.S. Code (Canada, Australia, or the United Kingdom);
2. previously been approved for access to proscribed information; and
3. a "demonstrated successful record of compliance" with the National Industrial Security Program.
DSS has identified the legal entities that appear to meet the preliminary requirements of that statute and is in the process of reviewing those companies for a demonstrated successful record of compliance with the National Industrial Security Program. Within 30 days, DSS will provide USD(I) with recommendations for waivers of the requirement to obtain a NID prior to accessing proscribed information under the control and authority of the Secretary, which is limited to Special Access Program Information, Top Secret Information and, with the approval of the Director, National Security Agency, communications security information.
This new Defense Counterintelligence and Security Agency (DCSA) website includes the legacy information from the Defense Security Service and the National Background Investigations Bureau websites. On these pages you will find information on personnel security clearances for applicants, human resource personnel and facility security officers. You will also find information on how DCSA, on behalf of the Secretary of Defense, serves as the Cognizant Security Office providing oversight to approximately 10,000 cleared U.S. companies under the National Industrial Security Program (NISP). DCSA is poised to become the largest counterintelligence and security agency in the federal government. DCSA will be the nation’s bulwark against active and persistent attack by our nation’s adversaries against our federal workforce, technology, and information. At the same time, DCSA will fundamentally change how the personnel vetting and industrial security missions are conducted. Most importantly, DCSA will strive to preserve our nation’s global economic and military advantages.
DCSA Knowledge Center
The DCSA Knowledge Center assists customers with usage of industrial/personnel security-related systems/applications. The Knowledge Center is closed on weekends and all federal holidays.
Toll-Free: (888) 282-7682
Menu options:
1 - Personnel Security Clearance Inquiries to include e-QIP - 8 a.m. to 5 p.m. Eastern Time
2 - Account Lockouts and Passwords - 8 a.m. to 6 p.m. Eastern Time
3 - Facility Clearance Inquiries - 8 a.m. to 5 p.m. Eastern Time
4 - OBMS
5 - CDSE - 8 a.m. - 4 p.m. Eastern Time
E-mail
DoD Consolidated Adjudications Facility Call Center
Phone: 301-833-3850 (SSOs and FSOs only)
- Menu option #5/Industry
Email: whs.meade.dodcaf.mbx.dodcaf-callcenter@mail.mil.
Defense Manpower Data Center’s (DMDC) Contact Center
Customer Service Hours: 8 a.m. – 8 p.m. Eastern Time, Monday - Friday (excluding federal holidays)
Toll-Free Telephone: (800) 467-5526
Menu Options
1 – DISS
2 – Continuous Evaluation
3 – JPAS
4 – e-QIP
5 – SWFT
6 – DCII
7 – Personnel Security Inquiry / General Inquiry
8 – STEPP/ISFD/FCL (this is a direct transfer)
9 – Hear these options again
Email: DMDC Contact Center Do not send sensitive information via unencrypted email.
The Defense Counterintelligence and Security Agency, Office of FOIA and Privacy is located at DCSA Headquarters 27130 Telegraph Rd., Quantico, VA 22134-2253. The program office is responsible for administering policies, programs, and procedures to ensure compliance with the Freedom of Information Act and Privacy Act, 5 U.S.C. 552 and 5 U.S.C. 552a, respectively.
For requesters seeking status updates and information about requests which were sent to the 27130 Telegraph Rd., Quantico, VA 22134 address, the point of contact can be reached by calling (571) 305-6740 or (571) 305-6741 or e-mailing dcsa.quantico.dcsa-hq.mbx.foia@mail.mil.
Requesters who wish to raise concerns about the service received can contact the FOIA Public Liaison by emailing dcsa.quantico.dcsa-hq.mbx.foia@mail.mil. Please understand the Public Liaison can only address concerns about the service received, and not the specific status of an individual's FOIA or Privacy Act request.
For requesters seeking their security clearance status, incident report(s), or Joint Personnel Adjudication System (JPAS) investigative records should read the posted public notice on https://www.dcsa.mil/contact/foia/.
More information about FOIA and Privacy can be found on our website at https://www.dcsa.mil/contact/foia/foia_privacy.