Ready, Set, DISS! video
March 5, 2021 - The Defense Information System for Security (DISS) is replacing the Joint Personnel Adjudication System (JPAS). JPAS will transition to a read-only mode on March 15, 2021, and will be retired on March 31, 2021. All updates to eligibility, access, and visit data must be completed in DISS prior to March 15. In anticipation of this move, DCSA produced a short animated video that addresses the key steps industry must take to ensure a smooth transition. Click the title for more information.

32 Code of Federal Regulation Part 117, NISPOM is now in effect. Cleared contractors under DOD cognizance must implement and comply within six months.
Feb. 26, 2021 - The NISPOM rule at 32 CFR Part 117, “National Industrial Security Program Operating Manual,” became effective on February 24, 2021. The rule stipulates that contractors must implement changes no later than six months after the date of the published rule. The exact implementation date will be published in an Industrial Security Letter (ISL). The ISL will also provide further guidance about the rule’s implementation. The rule implements policy, assigns responsibilities, establishes requirements, and provides procedures consistent with Executive Order 12829, “National Industrial Security Program;” Executive Order 10865, “Safeguarding Classified Information within Industry;” and 32 Code of Regulation Part 2004, “National Industrial Security Program.” That guidance outlines the protection of classified information that is disclosed to, or developed by contractors, licensees, grantees, or certificate holders to prevent unauthorized disclosure. Click the title for more information.

Access to NISP eMASS restored
Feb. 19, 2021 - The Defense Information Systems Agency (DISA) has restored access to the National Industrial Security Program (NISP) instance of the Enterprise Mission Assurance Support Service (eMASS). The system is ready for your use. Thank you for your patience.

Important dates for DISS/JPAS
Feb. 16, 2021 - The following applies to all user populations: The Joint Personnel Adjudication System (JPAS) is being replaced by the Defense Information System for Security (DISS). This will complete a critical step toward deployment of the National Background Investigation Services (NBIS) and full implementation of the government-wide Trusted Workforce 2.0 continuous vetting policy. JPAS will 'sunset' or be retired on March 31, 2021. In preparations for this date, JPAS will transition to a read-only mode on March 15, 2021. By that date, all updates to eligibility, access and visit data must be completed in DISS. Click the headline to see the entire News item for DISS/JPAS Update.

Feb. 11, 2021 - This month, DCSA successfully deployed Release 2.5 of the National Background Investigation Services (NBIS), adding significant subject management and adjudications features to the Information Technology (IT) system that is being built to transform the Personnel Vetting program. DCSA is currently piloting existing capabilities, while it prepares for large-scale onboarding efforts. Read the latest on NBIS by clicking the title for more information

The National Background Investigation Services (NBIS) is the federal government's one-stop-shop IT system for end-to-end personnel vetting - from initiation and application to background investigation, adjudication, and continuous vetting. NBIS is one consolidated system designed to deliver robust data protection, enhance customer experience, and better integrate data across the enterprise.

Still in development, DCSA assumed operational control and responsibility for NBIS from the Defense Information Systems Agency (DISA) on October 1, 2020. NBIS will build upon and replace a suite of legacy background investigation IT systems, decommissioning them in stages through 2023. For more information, click on the NBIS  page.

 The DCSA Knowledge Centers assist customers with usage of security-related systems/applications/services. Knowledge Centers are closed on weekends and federal holidays.

Background Investigations

Customers requiring assistance with systems and services supporting the requesting, processing, and delivery of investigations.


Agency Support Helpline – System Liaison

724-794-5612, x4600


Telephone Liaisons: Case Status, Fingerprint Submission Status, File Release, SII/CVS Checks, Discontinue Investigation




Agency Training (Central Verification System, Position Designation, e-QIP)




NP2 Portal Support




All other Background Investigations points of contact click here. 


Vetting Risk Operations Center

Assist customers with usage of industrial/personnel security-related systems/applications.

Toll-Free: (888) 282-7682

Menu options:

1 - Phone support for Personnel Security Clearance Inquiries to include e-QIP are closed until further notice. For assistance with Industry Pin Resets: HANG UP and Call the Applicant Knowledge Center at 724-738-5090, or; Email DCSApplicantSupport@nbib.gov and for all other PCL related inquiries, please email the Personnel Security Clearance Questions Mailbox at dcsa.ncr.dcsa-dvd.mbx.askvroc@mail.mil.
2 - Account Lockouts and Passwords - 8 a.m. to 6 p.m. Eastern Time
3 - Facility Clearance Inquiries - 8 a.m. to 5 p.m. Eastern Time
4 - OBMS
5 - CDSE - 8 a.m. - 4 p.m. Eastern Time



DoD Consolidated Adjudications Facility Call Center

Phone: 301-833-3850 (SSOs and FSOs only)
- Menu option #5/Industry

Email: whs.meade.dodcaf.mbx.dodcaf-callcenter@mail.mil.

Defense Manpower Data Center’s (DMDC) Contact Center
Customer Service Hours:  8 a.m. – 8 p.m. Eastern Time, Monday - Friday (excluding federal holidays)
Toll-Free Telephone:  (800) 467-5526
Menu Options
1 – DISS
2 – Continuous Evaluation
3 – JPAS
4 – e-QIP
5 – SWFT
6 – DCII
7 – Personnel Security Inquiry / General Inquiry
8 – STEPP/ISFD/FCL (this is a direct transfer)
9 – Hear these options again
DMDC Contact Center  Do not send sensitive information via unencrypted email.

On October 1, 2019, as authorized by Executive Order 13869, the missions, records, and personnel of three FOIA and Privacy offices consolidated, and the Defense Counterintelligence and Security Agency (DCSA) FOIA and Privacy Office was created.  The Office is responsible for administering policies, programs, and procedures to ensure compliance with the Freedom of Information Act and Privacy Act, 5 U.S.C. 552 and 5 U.S.C. 552a, respectively; working closely with the DCSA Senior Component Official for Privacy and Office of General Counsel. 

The office is comprised of three components, each with its own responsibilities. 

  • The DCSA FOIA and Privacy Office for Investigations is responsible for responding to Privacy Act and FOIA requests for background investigation records.
  • The DCSA FOIA and Privacy Office for Adjudications is responsible for responding to Privacy Act requests for DoD Consolidated Adjudications Facility adjudication records.
  • The DCSA FOIA and Privacy Headquarters Office is primarily responsible for responding to the following types of requests: DCSA affiliated Human Resources and/or Hiring Actions; DCSA Inspector General Investigations; and Statements of Work / Contracts.

More information about the DCSA FOIA and Privacy Program can be found on our homepage at: https://www.dcsa.mil/contact/foia/foip/.

The Coronavirus (COVID-19) pandemic has affected various aspects of the mission of the Defense Counterintelligence and Security Agency.  Below is all the COVID-19 guidance that has been put out related to the DCSA mission.

(July 2, 2020)  Additional COVID-19 NISP Authorization Guidance 

(June 12, 2020)  DoD Consolidated Adjudications COVID-19 Response 

(May 1, 2020)  Additional COVID-19 NISP Guidance

(April 9, 2020)  COVID 19 - Maximum flexibility in employing alternative investigative methods 

(April 8, 2020)  Guidance on industry fingerprint submissions for background investigations 

(April 6, 2020)  DoD Consolidated Adjudications COVID-19 Response

(March 30, 2020)  COVID-19 NISP Guidance March 30, 2020 

(March 24, 2020)  Guidance from the Director of National Intelligence 

(March 20, 2020)  DoD CAF Call Center is Temporarily Suspending its Phone Service

(March 20, 2020)  NOTICE to Cleared Industry UPDATE 

(March 17, 2020)  Personnel Inquiries closure

Transitioning from JPAS to #DISS – What every #FSO should know. https://t.co/9H7zF95qJI https://t.co/3AUFlPN75X
Additionally, #DOD CAF delivers adjudications recommendations for select staff at @SenateFloor, @HouseFloor,… https://t.co/T2kHRuOc7n
Who do we support? #DOD CAF customers include all #Military service members, civilian employees, and #Industry affi… https://t.co/VaVXZO5Mn4
Special thanks to all our #DCSA employees who work hard to secure our nation’s assets! We hope you know how appreci… https://t.co/SPRTM2A7jR
#Countdown to #DISS: 27 days to go. All updates to eligibility, access, and visit data must be completed in DISS be… https://t.co/rzuZZVGzjW
RT @NCMSNational: DCSA has released a video reference the transition to DISS #DCSA #DISS #NCMS #Security #SystemSecurity #CyberSecurity #vi
Reporting requirements have changed! Check out the recent @TheCDSE guidance for #Industry on NISPOM reporting requi… https://t.co/w5PP84RKjZ
Wishing the @navy_reserve a very happy 106th birthday! One Navy, one mission. #NavyReserve #KnowYourMilhttps://t.co/5XE0p0HmTQ
RT @ODNIgov: ODNI celebrates women across the Intelligence Community who are trailblazers and leaders inspiring the next generation of our…
#Countdown to #DISS: JPAS will transition to READ ONLY mode at midnight on March 14. The time to ensure your DISS s… https://t.co/y6mVKtFXma
Show me the money! This month, #DCSA will explore Adjudicative Guideline F: Financial Considerations. Ever wondered… https://t.co/XNaf5aXqLh
#Countdown to #DISS: 28 days to go until #JPAS retires. All #Security professionals must reconcile their subject in… https://t.co/Iuq7Z4B2ga
It’s not too late to register for the upcoming “Enterprise Program Management Office and Insider Threat” CDSE speak… https://t.co/poEcdsWdPZ
Only one month left. Don’t delay! Take the mandatory @DeptofDefense #CUI training today: https://t.co/DoIeRSZCkK https://t.co/yJZxSONrp8
Get to know #DCSA, America’s #Gatekeeper. The @DeptofDefense Consolidated Adjudications Facility, or DOD CAF for sh… https://t.co/HwlJ5PU59r
RT @cyber: ICYMI: @CISAgov, @NCSC, @CyberGovAU, @CSAsingapore, @CERTNZ & @CISecurity are working together to mitigate the impact from malic…
Ready, Set, DISS! JPAS will transition to a READ-ONLY mode on March 15. Is your organization ready?… https://t.co/Z2j1x0OgKh
#DISS pro tip: Effective TODAY, #Industry should begin using DISS to initiate #Investigation requests, submit incid… https://t.co/z9XaUfb51d
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