New Industrial Security URLs
April 15, 2022 - Update your bookmarks. You will notice revised URLs relating to Industrial Security. While redirects are currently in place, please update your bookmarks for future visits. We apologize for any inconveniences these changes might cause and appreciate your patience.

Reminder: Transitioning industry hierarchy data from DISS to NBIS
March 29, 2022 - This is a reminder that the Defense Counterintelligence and Security Agency (DCSA) will begin to transition Industry hierarchy data from the Defense Information System for Security (DISS) to the National Background Investigation Services (NBIS) system on April 1, 2022. As part of this data migration, DCSA will move information from the National Industrial Security System (NISS)—the authoritative source for facility clearances, and DISS—the personnel security system of record and source of hierarchy used to manage personnel security programs. To prepare the NBIS data transition, DCSA recommends Industry partners who hold facility clearances to review DISS Security Management Offices (SMO), and determine if SMOs need consolidation into one SMO per CAGE code, to align with the cleared facility in NISS by March 31, 2022. For more information and tips on how to prepare, please visit the Industry Onboarding (https://www.dcsa.mil/is/nbis/onboarding/ind_onboarding/) website to review the DISS TO NBIS Industry Hierarchy Preparation Guidance.

Looking for DCSA Adjudications Information and Resources
March 25, 2022 - Check out our latest resource on SCI Eligibility Process for Denials and Revocations located on the Defense Counterintelligence and Security Agency website at https://www.dcsa.mil/mc/pv/dod_caf/resources/ The SCI one-pager provides steps to assist the facility security officer or security manager when SCI is denied or revoked for cleared industry personnel. In addition, we offer a robust section of Frequently Asked Questions on 'Who issues a security clearance' to 'How does the CAF determine if an individual can be granted eligibility for access to classified information and/or assignment to duties that have been designated national security sensitive' located at https://www.dcsa.mil/mc/pv/dod_caf/FAQs/ We also have a variety of Adjudications communication products to include DCSA Adjudications Services, Reciprocity Guide and Program one pagers, and fact sheets covering Mental Health and Security Clearances. These informational documents are for your convenience and can easily be downloaded and printed at https://www.dcsa.mil/mc/pv/dod_caf/resources

Transitioning industry hierarchy data from DISS to NBIS
March 17, 2022 - The Defense Counterintelligence and Security Agency (DCSA) will begin to transition Industry hierarchy data from the Defense Information System for Security (DISS) to the National Background Investigation Services (NBIS) system on April 1, 2022. As part of this data migration, DCSA will move information from the National Industrial Security System (NISS)—the authoritative source for facility clearances, and DISS—the personnel security system of record and source of hierarchy used to manage personnel security programs. To prepare the NBIS data transition, DCSA recommends Industry partners who hold facility clearances to review DISS Security Management Offices (SMO), and determine if SMOs need consolidation into one SMO per CAGE code, to align with the cleared facility in NISS by March 31, 2022. For more information and tips on how to prepare, please visit the Industry Onboarding (https://www.dcsa.mil/is/nbis/onboarding/ind_onboarding/) website to review the DISS TO NBIS Industry Hierarchy Preparation Guidance.

DCSA oversight of NISPOM Rule’s SEAD 3 requirements began March 1
March 4, 2022 - Defense Counterintelligence and Security Agency (DSCA) Industrial Security Representatives (ISRs) began incorporating the assessment of compliance with Security Executive Agent Directive (SEAD) 3 reporting requirements into scheduled security reviews, DCSA announced on March 1.

The National Background Investigation Services (NBIS) is the federal government's one-stop-shop IT system for end-to-end personnel vetting - from initiation and application to background investigation, adjudication, and continuous vetting. NBIS is one consolidated system designed to deliver robust data protection, enhance customer experience, and better integrate data across the enterprise.

Still in development, DCSA assumed operational control and responsibility for NBIS from the Defense Information Systems Agency (DISA) on October 1, 2020. NBIS will build upon and replace a suite of legacy background investigation IT systems, decommissioning them in stages through 2023. For more information, click on the NBIS  page.

 The DCSA Knowledge Centers assist customers with usage of security-related systems/applications/services. Knowledge Centers are closed on weekends and federal holidays.

Background Investigations

Customers requiring assistance with systems and services supporting the requesting, processing, and delivery of investigations.

 

Agency Support Helpline – System Liaison

724-794-5612, x4600

 

Telephone Liaisons: Case Status, Fingerprint Submission Status, File Release, SII/CVS Checks, Discontinue Investigation

724-794-5228

dcsa.boyers.dcsa.mbx.ctr-telephone-liaisons@mail.mil

 

Agency Training (Central Verification System, Position Designation, e-QIP)

 

DCSAAgencyTraining@mail.mil

 

NP2 Portal Support

202-795-2727,

NP2HelpDesk@opm.gov

 

All other Background Investigations points of contact click here. 

 

Vetting Risk Operations Center

Assist customers with usage of industrial/personnel security-related systems/applications.

Toll-Free: (888) 282-7682

Menu options:

1 - Phone support for Personnel Security Clearance Inquiries to include e-QIP are closed until further notice. For assistance with Industry Pin Resets: HANG UP and Call the Applicant Knowledge Center at 724-738-5090, or; Email DCSAAKC@mail.mil and for all other PCL related inquiries, please email the Personnel Security Clearance Questions Mailbox at dcsa.ncr.dcsa-dvd.mbx.askvroc@mail.mil.
2 - Account Lockouts and Passwords - 8 a.m. to 6 p.m. Eastern Time
3 - Facility Clearance Inquiries - 8 a.m. to 5 p.m. Eastern Time
4 - OBMS
5 - CDSE - 8 a.m. - 4 p.m. Eastern Time

 

 

DoD Consolidated Adjudications Facility Call Center

Phone: 301-833-3850 (SSOs and FSOs only)
- Menu option #5/Industry

Email: whs.meade.dodcaf.mbx.dodcaf-callcenter@mail.mil.

Customer Engagements Team (CET)
Support for DISS, DCII, and SWFT systems.
Telephone: 724-794-7765
Email: dcsa.ncr.nbis.mbx.contact-center@mail.mil

 

On October 1, 2019, as authorized by Executive Order 13869, the missions, records, and personnel of three FOIA and Privacy offices consolidated, and the Defense Counterintelligence and Security Agency (DCSA) FOIA and Privacy Office was created.  The Office is responsible for administering policies, programs, and procedures to ensure compliance with the Freedom of Information Act and Privacy Act, 5 U.S.C. 552 and 5 U.S.C. 552a, respectively; working closely with the DCSA Senior Component Official for Privacy and Office of General Counsel. 

The office is comprised of three components, each with its own responsibilities. 

  • The DCSA FOIA and Privacy Office for Investigations is responsible for responding to Privacy Act and FOIA requests for background investigation records.
  • The DCSA FOIA and Privacy Office for Adjudications is responsible for responding to Privacy Act requests for DoD Consolidated Adjudications Facility adjudication records.
  • The DCSA FOIA and Privacy Headquarters Office is primarily responsible for responding to the following types of requests: DCSA affiliated Human Resources and/or Hiring Actions; DCSA Inspector General Investigations; and Statements of Work / Contracts.

More information about the DCSA FOIA and Privacy Program can be found on our homepage at: https://www.dcsa.mil/contact/foia/foip/.

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