Nov. 17, 2020 - On Monday, November 16, 2020, DCSA released Defense Information System for Security (DISS) version 13.2. The release implements enhancements, updates, and fixes to all DISS subsystems, including the Case Adjudication Tracking System (CATS), Joint Verification System (JVS), and Appeals Module. New and improved functionality and business rules allow DCSA to better manage subject eligibility and users to better view subject investigation and adjudication results from federal agencies so that unnecessary investigations and adjudications are not performed. This version also launches two pilots for Investigation Request submissions with Navy and industry. Click the title to read more.

VROC Interim Determination Update
Oct. 30, 2020 - At the beginning of October, the Defense Manpower Data Center (DMDC) disabled the adjudication function in JPAS. Unfortunately, this action inadvertently disabled the Interim Eligibility determination function. As a result, the ability of the Vetting Risk Operations Center (VROC) to issue Interim Eligibility for Industry in JPAS was impacted resulting in longer than usual lead times for interim determinations. On October 23, DMDC restored the Interim Eligibility determination function, but the "eligibility pending" entry, used when an interim eligibility cannot be granted, is no longer available. VROC has since resumed issuing favorable interims to industry. In the absence of the capability to post "eligibility pending," VROC will leave the eligibility field blank if an interim determination cannot be granted.

Operation Warp Speed Industry Partner Toolkit Now Available
Oct. 6, 2020 - On September 30 the Center for Development of Security Excellence (CDSE), in cooperation with multiple other agencies involved in Operation Warp Speed (OWS), has created a new toolkit specifically for those industry partners involved in OWS and available to the greater U.S. pharmaceutical sector. The toolkit contains a full suite of resources that address counterintelligence, cybersecurity, insider risk, industrial security, risk management, information security, operations security, personnel security, and physical security. The toolkit is available at https://www.cdse.edu/toolkits/ows/index.html.

Transfer of vetting IT systems
Sept. 17, 2020 - David L. Norquist, performing the duties of the Deputy Secretary of Defense (DEPSECDEF), issued a memorandum on January 28, 2019, stating that the following information technology systems supporting the Defense Vetting Enterprise were to transfer from the DHRA/Defense Manpower Data Center (DMDC) to DCSA effective October 1, 2020. The vetting IT systems are: the Defense Information System for Security (DISS); the Secure Web Fingerprint Transmission system (SWFT), the Investigative Records Repository (iIRR), and the Defense Central Index of Investigations (DCII). As a result of this transfer, the URLs for webpages related to system status, frequently asked questions, and other information will change. Users should update their bookmarks with the new landing pages on October 1, 2020: Click the title for more information.

DCSA Windows Upgrade Guidance
Sept. 11, 2020 - The National Industrial Security Program (NISP) Authorization Office (NAO) has posted the Defense Counterintelligence and Security Agency (DCSA) Windows Upgrade Guidance Memorandum. The memorandum provides Industry with guidance for upgrading DCSA authorized systems containing Microsoft Corporation operating systems that reached End of Life (EOL) on January 20, 2020. The memorandum is posted here: https://www.dcsa.mil/mc/ctp/tools/ (RMF Tab). If you have questions or concerns, contact your assigned Information Systems Security Professional (ISSP).

As DCSA develops the National Background Investigation Services (NBIS) system, we will provide updated resources, guides and information via the website, NP2, and the other platforms accessible to DCSA Customer Agencies. For more information on NBIS Onboarding please visit our NBIS Onboarding page

DCSA Knowledge Center

The DCSA Knowledge Center assists customers with usage of industrial/personnel security-related systems/applications. The Knowledge Center is closed on weekends and all federal holidays.

Toll-Free: (888) 282-7682

Menu options:
1 - Personnel Security Clearance Inquiries to include e-QIP - 8 a.m. to 5 p.m. Eastern Time
2 - Account Lockouts and Passwords - 8 a.m. to 6 p.m. Eastern Time
3 - Facility Clearance Inquiries - 8 a.m. to 5 p.m. Eastern Time
4 - OBMS
5 - CDSE - 8 a.m. - 4 p.m. Eastern Time


DoD Consolidated Adjudications Facility Call Center

Phone: 301-833-3850 (SSOs and FSOs only)
- Menu option #5/Industry

Email: whs.meade.dodcaf.mbx.dodcaf-callcenter@mail.mil.

Defense Manpower Data Center’s (DMDC) Contact Center
Customer Service Hours:  8 a.m. – 8 p.m. Eastern Time, Monday - Friday (excluding federal holidays)
Toll-Free Telephone:  (800) 467-5526
Menu Options
1 – DISS
2 – Continuous Evaluation
3 – JPAS
4 – e-QIP
5 – SWFT
6 – DCII
7 – Personnel Security Inquiry / General Inquiry
8 – STEPP/ISFD/FCL (this is a direct transfer)
9 – Hear these options again
Email:  DMDC Contact Center  Do not send sensitive information via unencrypted email.

On October 1, 2019, as authorized by Executive Order 13869, the missions, records, and personnel of three FOIA and Privacy offices consolidated, and the Defense Counterintelligence and Security Agency (DCSA) FOIA and Privacy Office was created.  The Office is responsible for administering policies, programs, and procedures to ensure compliance with the Freedom of Information Act and Privacy Act, 5 U.S.C. 552 and 5 U.S.C. 552a, respectively; working closely with the DCSA Senior Component Official for Privacy and Office of General Counsel. 

The office is comprised of three components, each with its own responsibilities. 

  • The DCSA FOIA and Privacy Office for Investigations is responsible for responding to Privacy Act and FOIA requests for background investigation records.
  • The DCSA FOIA and Privacy Office for Adjudications is responsible for responding to Privacy Act requests for DoD Consolidated Adjudications Facility adjudication records.
  • The DCSA FOIA and Privacy Headquarters Office is primarily responsible for responding to the following types of requests: DCSA affiliated Human Resources and/or Hiring Actions; DCSA Inspector General Investigations; and Statements of Work / Contracts.

More information about the DCSA FOIA and Privacy Program can be found on our homepage at: https://www.dcsa.mil/contact/foia/foip/.

The Coronavirus (COVID-19) pandemic has affected various aspects of the mission of the Defense Counterintelligence and Security Agency.  Below is all the COVID-19 guidance that has been put out related to the DCSA mission.

(July 2, 2020)  Additional COVID-19 NISP Authorization Guidance 

(June 12, 2020)  DoD Consolidated Adjudications COVID-19 Response 

(May 1, 2020)  Additional COVID-19 NISP Guidance

(April 9, 2020)  COVID 19 - Maximum flexibility in employing alternative investigative methods 

(April 8, 2020)  Guidance on industry fingerprint submissions for background investigations 

(April 6, 2020)  DoD Consolidated Adjudications COVID-19 Response

(March 30, 2020)  COVID-19 NISP Guidance March 30, 2020 

(March 24, 2020)  Guidance from the Director of National Intelligence 

(March 20, 2020)  DoD CAF Call Center is Temporarily Suspending its Phone Service

(March 20, 2020)  NOTICE to Cleared Industry UPDATE 

(March 17, 2020)  Personnel Inquiries closure

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