Use of Conditional National Security Eligibility Determinations for military, DOD civilian personnel
Nov. 12, 2021 - In November 2021, DCSA Adjudications resumed the use of Conditional National Security Eligibility Determinations for qualifying cases. “Conditionals” provide increased mission resiliency to our customers by diverting national security cases with minor unmitigated disqualifying information from due process into an automated monitoring solution provided by the DCSA Vetting Risk Operations’ Continuous Vetting (CV) program. Leveraging the DCSA VRO CV program in this manner enables Adjudicators to monitor compliance with “conditions” specified to continue maintaining a security clearance. Additional information is available in the Fact Sheet located at https://www.dcsa.mil/mc/pv/dod_caf/resources/. Click the title for more information.

DCSA Director updates DOD, government, industry and university leaders on DCSA Counter Insider Threat programs
Oct. 27, 2021 - Defense Counterintelligence and Security Agency (DCSA) Director William Lietzau told military, government, industry and academic leaders that the expansion of DOD Counter Insider Threat programs, hubs and personnel are proving effective in countering potential insider threats during an Oct. 20 symposium. “We have to stay a step ahead" of our adversaries and "from a DCSA-perspective, we are absolutely committed to doing that," said Lietzau at the Defense Strategies Institute Counter Insider Threat Symposium in a speech with a theme focused on safeguarding the integrity and trustworthiness of the federal workforce. Read the entire article at: https://www.dvidshub.net/news/407739/dcsa-director-updates-dod-government-industry-and-university-leaders-dcsa-counter-insider-threat-programs. Click the title for more information.

National Center for Credibility Assessment transfers to DCSA
Oct. 1, 2021 - The Defense Intelligence Agency officially transferred operational control of the National Center for Credibility Assessment (NCCA) to DCSA on Oct. 1. The transfer of NCCA to DCSA marks two years to the day that the Defense Security Service (DSS), National Background Investigations Bureau and DOD Consolidated Adjudications Facility were consolidated into DCSA. It’s exactly one year since the National Background Investigation Services, legacy information technology systems from the Office of Personnel Management and the Defense Manpower Data Center joined DCSA. Although the smallest of the 2019, 2020 and this year’s transfers, with roughly 75 government and contractor employees, the move is no less significant, bringing a unique mission and capability to DCSA and the Training Directorate. As the government's premiere educational center for polygraph and other credibility assessment technologies and techniques, NCCA assists federal agencies in the protection of U.S. citizens, interests, infrastructure, and security by providing the best education and tools for credibility assessment. NCCA determines the standards related to polygraph initial and continuing education in addition to polygraph countermeasures education and research. The center audits federal polygraph programs to ensure that they are compliant with federal policy, practices and standards. Moreover, NCCA conducts continuous research and development of credibility assessment technologies, processes, and instrumentation in addition to supporting warfighter requirements for the employment of the Preliminary Credibility Assessment Screening System. The center also advises the directors of DIA, DCSA and National Intelligence as well as the under secretary of defense for intelligence and security on federal polygraph technical matters, policies and standards. We welcome NCAA staff and students to our DCSA team as we work as gatekeepers to ensure our national security is continually protected.

DCSA enrolls all DOD clearance holders in CV
Oct. 1, 2021 - The Defense Counterintelligence and Security Agency (DCSA) has successfully enrolled all DOD clearance holders in Continuous Vetting (CV). This brings the agency and the federal government one step closer to its Trusted Workforce (TW) 2.0 goal of providing CV for all U.S. security clearance holders. Find out more here. Click title for more information.

DCSA’s New Field Structure
Sept. 23, 2021 - The Defense Counterintelligence and Security Agency (DCSA) is establishing a new regional field structure on October 1, 2021. The new structure merges existing field mission areas into a four-region structure that includes Western, Central, Eastern, and Mid-Atlantic jurisdictions. With this new structure in place, for some stakeholders, DCSA points of contact (POC) may change. If your DCSA POC is changing, your current Counterintelligence Special Agent (CISA), Industrial Security Representative (ISR), or Information Systems Security Professional (ISSP) will notify you and ensure there is no break in support. Address any questions about changes to your current CISA/ISR/ISSP. More information can be found here: click the title for more information

The National Background Investigation Services (NBIS) is the federal government's one-stop-shop IT system for end-to-end personnel vetting - from initiation and application to background investigation, adjudication, and continuous vetting. NBIS is one consolidated system designed to deliver robust data protection, enhance customer experience, and better integrate data across the enterprise.

Still in development, DCSA assumed operational control and responsibility for NBIS from the Defense Information Systems Agency (DISA) on October 1, 2020. NBIS will build upon and replace a suite of legacy background investigation IT systems, decommissioning them in stages through 2023. For more information, click on the NBIS  page.

 The DCSA Knowledge Centers assist customers with usage of security-related systems/applications/services. Knowledge Centers are closed on weekends and federal holidays.

Background Investigations

Customers requiring assistance with systems and services supporting the requesting, processing, and delivery of investigations.

 

Agency Support Helpline – System Liaison

724-794-5612, x4600

 

Telephone Liaisons: Case Status, Fingerprint Submission Status, File Release, SII/CVS Checks, Discontinue Investigation

724-794-5228

CTRBoyersTelephoneLiaisons@nbib.gov

 

Agency Training (Central Verification System, Position Designation, e-QIP)

 

DCSAAgencyTraining@mail.mil

 

NP2 Portal Support

202-795-2727,

NP2HelpDesk@opm.gov

 

All other Background Investigations points of contact click here. 

 

Vetting Risk Operations Center

Assist customers with usage of industrial/personnel security-related systems/applications.

Toll-Free: (888) 282-7682

Menu options:

1 - Phone support for Personnel Security Clearance Inquiries to include e-QIP are closed until further notice. For assistance with Industry Pin Resets: HANG UP and Call the Applicant Knowledge Center at 724-738-5090, or; Email DCSAAKC@mail.mil and for all other PCL related inquiries, please email the Personnel Security Clearance Questions Mailbox at dcsa.ncr.dcsa-dvd.mbx.askvroc@mail.mil.
2 - Account Lockouts and Passwords - 8 a.m. to 6 p.m. Eastern Time
3 - Facility Clearance Inquiries - 8 a.m. to 5 p.m. Eastern Time
4 - OBMS
5 - CDSE - 8 a.m. - 4 p.m. Eastern Time

 

 

DoD Consolidated Adjudications Facility Call Center

Phone: 301-833-3850 (SSOs and FSOs only)
- Menu option #5/Industry

Email: whs.meade.dodcaf.mbx.dodcaf-callcenter@mail.mil.

Customer Engagements Team (CET)
Support for DISS, DCII, and SWFT systems.
Telephone: 724-794-7765
Email: dcsa.ncr.nbis.mbx.contact-center@mail.mil

 

On October 1, 2019, as authorized by Executive Order 13869, the missions, records, and personnel of three FOIA and Privacy offices consolidated, and the Defense Counterintelligence and Security Agency (DCSA) FOIA and Privacy Office was created.  The Office is responsible for administering policies, programs, and procedures to ensure compliance with the Freedom of Information Act and Privacy Act, 5 U.S.C. 552 and 5 U.S.C. 552a, respectively; working closely with the DCSA Senior Component Official for Privacy and Office of General Counsel. 

The office is comprised of three components, each with its own responsibilities. 

  • The DCSA FOIA and Privacy Office for Investigations is responsible for responding to Privacy Act and FOIA requests for background investigation records.
  • The DCSA FOIA and Privacy Office for Adjudications is responsible for responding to Privacy Act requests for DoD Consolidated Adjudications Facility adjudication records.
  • The DCSA FOIA and Privacy Headquarters Office is primarily responsible for responding to the following types of requests: DCSA affiliated Human Resources and/or Hiring Actions; DCSA Inspector General Investigations; and Statements of Work / Contracts.

More information about the DCSA FOIA and Privacy Program can be found on our homepage at: https://www.dcsa.mil/contact/foia/foip/.

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