Industry Fingerprint Submission update
Feb. 19, 2020 - DCSA previously posted guidance on using the new ALC code of "97008801" for all industry fingerprint submissions. Effective March 1, 2020, the Secure Web Fingerprint Transmission (SWFT) will no longer accept fingerprint submissions with the legacy IPAC/OPAC code of "DSS-IND." Any fingerprint submissions received after March 1, 2020, with the DSS-IND code will be rejected in SWFT and will need to be resubmitted with the new ALC code. Any questions should be referred to the Vetting Risk Operations Center at dcsa.ncr.dcsadvd.mbx.askvroc@mail.mil.

eMASS Authorized Service Interruption scheduled
Feb. 11, 2020 - An Authorized Service Interruption (ASI) for the Enterprise Mission Assurance Support Service (eMASS) has been scheduled for Saturday, February 15, 2020, from 9 a.m.-3 p.m., Eastern Standard Time (EST). All instances, including the National Industrial Security Program (NISP) eMASS, will be inaccessible and any data and/or information entered will not be saved during the ASI. Please contact the eMASS mailbox, dcsa.quantico.dcsa.mbx.emass@mail.mil, with any questions.

Industry Personnel Security Investigations Data Collection will open on March 9, 2020
Feb. 10, 2020 - The Defense Counterintelligence and Security Agency (DCSA) is responsible for projecting Personnel Security Investigations (PSI) requirements each year. The data collection for PSI projection requirements will be open from March 9, 2020, to April 3, 2020, through the National Industrial Security System (NISS) Submission Site. Annual projections acquired from Industry through this collection are the key component in Department of Defense program planning and budgeting for NISP security clearances. For more details about registration and other information, click the title of this article .

Industry fingerprint submissions, IPAC/OPAC to ALC code
Feb. 6, 2020 - DCSA began using the IntraGovernmental Payment and Collection (IPAC) transaction process for monthly invoices and collection process for all customers. Effective February 1, 2020, the IPAC/OPAC code of "DSS-IND" has changed to the ALC code of "97008801". This code must be used for all industry fingerprint submissions with your appropriate vendor. Reconfiguring the CRI (SON/SOI/ALC) varies depending on the manufacturer of the local device and/or the accompanying biometrics software for fingerprint capture. Please work with your fingerprint vendor to make the necessary changes in the local software application or the vendor's enterprise application. Any questions should be referred to the Vetting Risk Operations Center at dcsa.ncr.dcsadvd.mbx.askvroc@mail.mil.

DCSA Assessment and Authorization Process Manual (DAAPM) Version 2.1 released
Feb. 6, 2020 - The National Industrial Security Program (NISP) Authorization Office (NAO) has released the DCSA Assessment and Authorization Process Manual (DAAPM) Version 2.1. The updated manual includes revisions to better assist Industry in the implementation of the Risk Management Framework (RMF). DAAPM Version 2.1 becomes effective on March 9, 2020 and supersedes all previous versions. The DAAPM Version 2.1 and supporting documents are posted here: https://www.dcsa.mil/mc/ctp/tools/. If you have questions or concerns, contact your assigned Information Systems Security Professional (ISSP). If you have specific questions about the format, content, or want to provide general comments, send those to dcsa.quantico.dcsa-hq.mbx.odaa@mail.mil

As DCSA develops the National Background Investigation Services (NBIS) system, we will provide updated resources, guides and information via the website, NP2, and the other platforms accessible to DCSA Customer Agencies. For more information on NBIS Onboarding please visit our NBIS Onboarding

DCSA Knowledge Center

The DCSA Knowledge Center assists customers with usage of industrial/personnel security-related systems/applications. The Knowledge Center is closed on weekends and all federal holidays.

Toll-Free: (888) 282-7682

Menu options:
1 - Personnel Security Clearance Inquiries to include e-QIP - 8 a.m. to 5 p.m. Eastern Time
2 - Account Lockouts and Passwords - 8 a.m. to 6 p.m. Eastern Time
3 - Facility Clearance Inquiries - 8 a.m. to 5 p.m. Eastern Time
4 - OBMS
5 - CDSE - 8 a.m. - 4 p.m. Eastern Time


DoD Consolidated Adjudications Facility Call Center

Phone: 301-833-3850 (SSOs and FSOs only)
- Menu option #5/Industry

Email: whs.meade.dodcaf.mbx.dodcaf-callcenter@mail.mil.

Defense Manpower Data Center’s (DMDC) Contact Center
Customer Service Hours:  8 a.m. – 8 p.m. Eastern Time, Monday - Friday (excluding federal holidays)
Toll-Free Telephone:  (800) 467-5526
Menu Options
1 – DISS
2 – Continuous Evaluation
3 – JPAS
4 – e-QIP
5 – SWFT
6 – DCII
7 – Personnel Security Inquiry / General Inquiry
8 – STEPP/ISFD/FCL (this is a direct transfer)
9 – Hear these options again
Email:  DMDC Contact Center  Do not send sensitive information via unencrypted email.

The Defense Counterintelligence and Security Agency, Office of FOIA and Privacy is located at DCSA Headquarters 27130 Telegraph Rd., Quantico, VA  22134-2253.  The program office is responsible for administering policies, programs, and procedures to ensure compliance with the Freedom of Information Act and Privacy Act, 5 U.S.C. 552 and 5 U.S.C. 552a, respectively.

For requesters seeking status updates and information about requests which were sent to the 27130 Telegraph Rd., Quantico, VA 22134 address, the point of contact can be reached by calling (571) 305-6740 or (571) 305-6741 or e-mailing dcsa.quantico.dcsa-hq.mbx.foia@mail.mil.  

Requesters who wish to raise concerns about the service received can contact the FOIA Public Liaison by emailing dcsa.quantico.dcsa-hq.mbx.foia@mail.mil. Please understand the Public Liaison can only address concerns about the service received, and not the specific status of an individual's FOIA or Privacy Act request.

For requesters seeking their security clearance status, incident report(s), or Joint Personnel Adjudication System (JPAS) investigative records should read the posted public notice on https://www.dcsa.mil/contact/foia/.

More information about FOIA and Privacy can be found on our website at https://www.dcsa.mil/contact/foia/foia_privacy.

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