FSO Answers and Resources
How can I contact the NAESOC?
You can reach us via NISS Messenger, phone 878-274-1800, or email at DCSA.NAESOC.GeneralMailbox@mail.mil.
What is the NAESOC mailing address?
NAESOC
Defense Counterintelligence and Security Agency (DCSA)
P.O. Box 644
Hanover, MD 21076
What is the National Access Elsewhere Security Oversight Center (NAESOC)?
The National Access Elsewhere Security Oversight Center (NAESOC) is a centralized office providing consolidated and consistent oversight and security management for select access elsewhere companies in the National Industrial Security Program (NISP). This office handles communications, guidance, and education for its assigned facilities and associated Government Partners. The relationships and partnerships created by the new oversight center optimize communications, threat reporting, and vulnerability identification and mitigation.
Do I have an assigned Industrial Security Representative (ISR), and if so, where do I send the correspondence?
Companies assigned to the NAESOC are not assigned to an ISR. Instead, the entire NAESOC team provides assistance and oversight to the company. In order to send correspondence, you can send us a NISS message, reach us via phone at (878) 274-1800 or email us at DCSA.NAESOC.GeneralMailbox@mail.mil.
How do I process a CI issue or report?
It is very important to identify your local CI Special Agent (CISA) in NISS Some of the information CI shares with Reps is for information only and should not be released to industry. CI issues should be directly coordinated with your local CISA. If you require assistance in locating your CISA, please reach out to the NAESOC Help Desk.
How do I submit my Facility Profile Update?
Instructions for updating you facility can be found in the NISS Knowledge Base with the Job Aid, “Submitting a Facility Profile Update Request”
How can I get FSO training?
Where can I find help of conducting my Self-Inspection?
You can start with a Best Practice of using the "Self Inspection Handbook for Contractors" which can be found at https://www.dcsa.mil/mc/isd/tools/. In it you will find eight checklists that are common to ALL NAESOC companies:
- Procedures [117.7]
- Reporting Requirements [117.8]
- Entity eligibility determination for access... [117.9]
- (Contractor) eligibility for access to classified... [117.10]
- Foreign Ownership, Control, or Influence (FOCI) [117.11]
- Security training and briefings [117.12]
- Classification [117.13]
- Visits and meetings [117.16]
Feel free to review the entire handbook before you begin it. It is full of Best Practices and ideas about how to ensure you understand and can support your security program.
The NISS Knowledge Base has a NISS guide for submitting the self-inspection. It can be found here:
- Log into NISS
- Select the Knowledge Base from the list of "Quick Links"
- In the search bar, type "Self"
- Open the link "Submitting an Annual Self-Inspection (Dec 2021)" to access these instructions.
Remember: In accordance with 32 CFR Part 117 NISPOM Rule, 117.7(h)(2)(ii), you must prepare a formal report describing the self-inspection, its findings, and resolution of issues found.
How do I get a NATO/COMSEC briefing and can you provide this to me?
In order to be briefed for NATO, CNWDI or COMSEC access, you must have an active, valid DD Form 254 showing justification for the access requirement.
A reminder for the volume of facilities requesting recurring updates (Initial NATO Brief for the FSO, CNWDI, etc.): It may speed up your request if you use the Facility Profile Update (FPU) tool to maintain a current list of active classified contracts in your NISS profile. The FPU is listed in the Quicklinks on the NISS homepage. Simply click the link and browse to the "Customers and Programs" section to manage your list of DD254s.
Once the Facility Profile Update is completed, please send a signed Initial NATO briefing, COMSEC briefing, Controlled Cryptographic Information (CCI) briefing or CNWDI to the NAESOC via email or NISS message. Include the reference number for the DD Form 254 which authorizes it.
If we have foreign nationals visiting our site and need to know the proper procedure for reporting that information, where can I find it?
I have just been notified that our company is being acquired by another company.
The change condition package shall include the purchase agreement/Member Interest transfer, an updated operating agreement, updated legal organization chart, exclusion resolutions (as applicable) as well as any additional business documentation to support subsequent changes to the facility post acquisition. If there is any foreign ownership associated with the acquiring company, please provide immediate notice so that we can begin the FOCI action plan prior to the close of the acquisition.
When and where will the CI SVTC take place around the country?
Monthly briefings will take place on the second Thursday of each month, with locations remaining unchanged unless there are IT issues. Themes are subject to change, and attendees are requested 30 days before the event. A registration page will be sent listing venues hosting the SVTC.
What guidance can I provide to an employee who has involvement with marijuana/CBD?
Please continue to monitor the DCSA website for updated information. The following FAQ is the current guidance: "Are contractors in states that have enacted laws authorizing the medical use of marijuana, or in states that have enacted laws authorizing the use, possession, production, processing and distribution of marijuana, required to report use, possession, production, processing, or distribution of marijuana by cleared contractor personnel? YES, any of these activities must be reported as adverse information in accordance with NISPOM paragraph 1-302.a." The same guidance applies for CBD.
Do I have to change all the past DD Form 254s to reflect NAESOC in block C on questions 6 & 7?
No. However, all new DD Form 254s must reflect NAESOC and the NAESOC address.
How do I verify a facility’s clearance level?
You will need to request the FCV Industry role in NISS to have ability to verify FCLs. You will then be able to verify that FCL within NISS.
How can I learn about CUI?
Resources for Controlled Unclassified Information (CUI) have been published. You can find those here.
Can I be reassigned to my former Field Office?
If necessary. Assignment to the NAESOC is based on many factors, including risk criteria. If specific thresholds are exceeded, your facility will be considered for assignment to a local field office.
Where can I find a list of Mandatory Annual Training Briefings that all cleared employees must complete regardless of clearance level or contract?
NISS and DISS Tips
The National Industrial Security System (NISS) External User Training is now available in STEPP. Log into STEPP to view this course.
Training job aids are available for Industry and Government users within the NISS application’s Knowledge Base. Examples include: How to Submit a Sponsorship Request, How to Submit a Facility Verification Request, How to Message my ISR, and Facility Profile Update Request. Please note, this is not an all-encompassing list of training products.
Is Your NISS Profile Accurate?
The Industrial Facility Profile Updates Feature in NISS provides Industry with the ability to update information formerly collected using the paper Request for Information (RFI) and eliminates the need to complete the RFI form. The job aid for Industrial Facility Profile Updates can be found in the NISS Knowledge Base under "Facility Profile Update Request - Full Operational Capability." Log in here.
How do I request a NISS account?
Who should I contact if I cannot get a NISS account due to an unassigned Industrial Security Representative (ISR)?
How do I send a message in NISS?
Within the NISS dashboard view, NISS Training Repository, go to External Resources and look for topic area “Messaging in NISS – Industry.” If you need further instructions please email us.
How do I report Change Conditions affecting the Facility Clearance?
Within the NISS dashboard view, NISS Training Repository, go to External Resources and look for topic area “Reporting a Change of Condition.” If you need further instructions please email us.
I have a draft Change Condition package that has not been reviewed, why am I not able to open another Change Condition package to send to you?
NISS only allows one Change Condition package opened at any given time. If a draft package exists, archive the package and start a new Change Condition package. Check out the DCSA DISS Information Page for general DISS training and issues.
Who can answer my DISS Questions?
DISS serves as the enterprise-wide solution for personnel security, suitability, and credentialing management for DoD military, civilian, and contractors. Support and all of the latest information can be found HERE. Please check out their wide-ranging list of FAQs.
How do I get a DISS account?
Click DISS Account Request to be redirected to the DISS Resources page where you can find the “access request” tab.
Who determines the access authorizations for DISS?
A minimum of interim secret eligibility is required to access DISS. Account Managers within each Component/Agency/Company will determine the specific DISS customer user base and assign user roles based on Component/Agency/Company guidance and responsibilities.
What is the Help Desk number for DISS?
If you need assistance, contact the Customer Engagements Team (CET), from 6 am – 6 pm Eastern Time. The CET team provides support for DISS, DCII, and SWFT systems. Telephone: 724-794-7765 Email: dcsa.ncr.nbis.mbx.contact-center@mail.mil
WEBEX Resources
In conjunction with the Center for Development of Security Excellence, the NAESOC has developed the below listed resources for your reference and use on the CDSE webinar web site:
NAESOC Blank Documents
Blank documents are available at the following links:
DD-254
SF-312
DD-441
SF-328