DISS serves as the enterprise-wide solution for personnel security, suitability, and credentialing management for DoD military, civilian, and contractors. DISS replaced the Joint Personnel Adjudication System (JPAS) as the System of Record on March 31, 2021. An innovative, web-based application, the platform provides secure communications between adjudicators, security officers, and components, allowing users to request, record, document, and identify personnel security actions. DISS will be an integral step toward the National Background Investigation Services (NBIS) platform currently in development and full implementation of the government-wide policy to overhaul the personnel vetting process known as Trusted Workforce 2.0.
Current DISS CATS Status: GREEN
Current DISS JVS Status: GREEN
Current DISS Appeals Status: GREEN
GREEN : System is fully functional without any issues.
YELLOW : System is experiencing functionality issues or partial outage.
RED : System is down and users do not have access to the application.
PLANNED SYSTEM OUTAGES:
30 December 2021 at 6:00PM ET – 30 December 2021 at 8:00PM ET
4 January 2022 – 5 January 2022 - CT Deployment of 13.9.0 (Tenative) (DISA DECC Contractor Test)
6 January 2022 – 24 January 2022 - 13.9.0 GAT/UAT Testing (Tenative) (DISA DECC Contractor Test)
19 January 2022 at 12:00PM ET – 19 January 2022 at 4:00PM ET - DISA DECC CT and COOP RHEL OS Patching
26 January 2022 at 6:00PM ET – 26 January 2022 at 9:00PM ET - PROD Full Outage RHEL OS Patches
26 January 2022 at 6:15PM ET – 26 January 2022 at 7:15PM ET - SMO Push
27 January 2022 at 6:00PM ET – 28 January 2022 at 6:00AM ET - Prod Deployment of 13.9.0
27 January 2022 at 6:00PM ET – 27 January 2022 at 8:00PM ET - DISA Win Patching
21 January 2022 at 12:00AM ET – 3 February 2022 at 11:59PM ET - 13.9.0 GAT/UAT Testing (Tentative)
16 February 2022 at 12:00PM ET – 16 February 2022 at 4:00PM ET - DISA DECC CT and COOP RHEL OS Patching
23 Febraury 2022 at 6:00PM ET – 23 February 2022 at 9:00PM ET - PROD Full Outage RHEL OS Patches
23 February 2022 at 6:15PM ET – 23 February 2022 at 7:15PM ET - SMO Push
24 Febraury 2022 at 6:00PM ET – 24 February 2022 at 8:00PM ET - DISA Win Patching
Training materials available
DISS JVS training materials are now available! To access job aid, e-learning courses, and videos, simply go to DISS Resources. Training materials cover topics such as Subject Management, Clearance Eligibility and Granting Accesses, Investigation Request, Suitability Determination and Homeland Security Presidential Directive 12 (HSPD12) for Non-sensitive Positions, Visit Requests, SMO Consolidation and more. These are great resources to assist you on your DISS JVS journey. Start your course today!
Unrecoverable Error received when user submits Investigation Request where the Requesting Official exceeds 50 characters
WORKAROUND: The Investigation Requests failing in Draft status will be deleted daily at 5PM EST. Once this occurs the FSO can reinitiate the request after making sure to do the following:
The Requesting Official field will need to be edited to remove extra characters prior to submitting the Investigation Request, please refer to Step 24 of Section 220.127.116.11 Initiate Investigation Request within the JVS User Manual.
A fix is part of the code change in 13.8.1 which has a tentative deployment date of 12/16.
DISS Reports - DISS reporting data is through 30 November 2021. The DISS Support team knows about this issue and is working on correcting it.
The Visit functionality is not displaying multiple pages of visits. This defect will be fixed in DISS 13.8 which is scheduled for CT on 4 November and Production deployment on 18 November. As a work around, users are advised to retrieve the record of visits by downloading the Creating or Hosting Visit Reports to view the information. In addition, if the name of the visit is known, the user can search for the visit by entering the name from the SMO Visits page, which also retrieves the visit. Apologies for the inconvenience.
Please be advised that DISS relies on the Defense Manpower Data Center (DMDC) to provide the DoD Electronic Interchange Personal Identifier (EDIPI) as the issuer of this unique identifier. If the EDIPI is blank or believed to be in error, DISS relies on recurring data updates from DMDC to correct. The DISS team will not make changes to this data element. Updates are made on a monthly basis. Accordingly, you may need to monitor the subject records or consult with the DMDC Support Center at 1.800.477.8227 to address any suspected issues with the DoD EDIPI.
SUB-SYSTEM OF DISS:
Case Adjudication Tracking System (CATS) performs electronic and human adjudication functions, automating record-keeping for security clearances, HSPD-12, military fitness, and suitability determinations.
Joint Verification System (JVS) enables DoD professionals to document security clearance access and verify eligibility determinations.
Appeals supports the Defense Office of Hearings and Appeals (DOHA) and the Personnel Security Appeals Board (PSAB) with completing due process for subjects appealing adjudicative determinations.