May 8, 2019 —
On August 1, 2019, the Vetting Risk Operations Center (VROC) will no longer accept Research, Recertify, and Upgrade (RRU) requests in JPAS or Non-Disclosure Agreements (NDAs)/SF-312s via fax, email, or mail. Those actions previously requested via RRU should be submitted as Customer Service Requests (CSRs) in the Defense Information System for Security (DISS); similarly, NDAs should be submitted for approval via DISS. For specific instructions on how to complete CSR/NDA actions, please reference the DISS user manual, which can be opened by clicking the Help link in the application.
In order to prepare your security management office for this transition, it is imperative that you obtain a DISS account prior to August 1, 2019