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Requesting Files

Requesting Background Investigation Files from DCSA for Pre-placement Purposes

Designated agency officials  can request copies of DCSA-conducted background investigations for use in making determinations concerning whether an individual is suitable or fit for government employment; eligible for logical and physical access to federally controlled facilities and information systems; eligible to hold a sensitive position (including but not limited to eligibility for access to classified information); fit to perform work for or on behalf of the government as a contractor employee; qualified for Government service; qualified to perform contractual services for the government; and loyal to the United States. This is considered a pre-placement file release request.

To request a copy of a background investigation from DCSA for pre-placement purposes, agencies can:

  • Call DCSA's Telephone Liaison at 724-794-5228 and provide the requested information to obtain the file
  • Submit a file request through agency on-line access through the Central Verification System (CVS)
  • Fax a written request to 724-794-9861
  • Mail a written request to:
    Liaison Group
    Attn: Telephone Liaisons
    PO Box 618
    Boyers, PA 16018
    For deliveries requiring a street address use:
    1137 Branchton Road
    Boyers, PA 16016

If your agency needs to request a copy for reasons other than making a fitness, suitability, security or credentialing decision, please see the tab "Requesting Files for Criminal/ CI Investigation, Legal Proceedings or Demands, Employee Relations, etc."

To request a copy of a case currently pending (not complete):
Your Security Office Identifier (SOI) may request a current pending investigation through our Telephone Liaisons, which will be furnished upon case completion. While waiting for the investigation to close, your SOI may request an advanced NAC product regardless of the original requesting agency.

If your SOI subsequently determines that the investigation is no longer needed for your agency, you must call DCSA Telephone Liaisons and cancel the request.

Requesting Records Releasable to a Subject for Due Process

If you’re seeking releasable investigative records to provide to the subject as part of a “materials relied upon” request or for due process / adjudicative proceedings: External Dissemination

Requests for Records for Civil or Criminal Law Enforcement Activities, to include Counterintelligence Investigations

Privacy Act Condition of Disclosure (b)(7) states: "No agency shall disclose any record which is contained in a system of records by any means of communication to any person, or to another agency, except pursuant to a written request by, or with the prior written consent of, the individual to whom the record pertains, unless disclosure of the record would be to another agency or to an instrumentality of any governmental jurisdiction within or under the control of the United States for a civil or criminal law enforcement activity if the activity is authorized by law, and if the head of the agency or instrumentality has made a written request to the agency which maintains the record specifying the particular portion desired and the law enforcement activity for which the record is sought.“

If an agency requests records under subsection (b)(7), a formal request must be submitted. The following is required for a (b)(7) request:

  • The request must be in writing, on agency letterhead. It is helpful to have the name and contact information for an agency POC in the event we have questions about your request.
  • The request must be submitted by the agency head or the head of the office/instrumentality making the request; or by another senior official with evidence that the request function has been delegated (not by the individual agent).
  • The request must specifically outline the type of information sought (e.g., background investigation records, standard forms, etc.).
  • An explanation must be provided about why the information is needed (e.g., the information is needed in connection with an ongoing criminal investigation). The subject’s full name and all available subject identifiers should be provided.
  • If your agency’s investigation is being jointly conducted with another government agency, please provide the name of that agency as well as the name of and contact information for a POC at that agency with whom you are working.

Requests for other purposes, such as EEO investigations and hearings, employee relations, research, unemployment compensation matters, etc.

Official requests should be submitted on agency letterhead.  The request should outline the specific purpose for which the records are sought, a clear identification of the records needed (e.g., background investigations, standard forms, etc.), and include as much identifying information about the subject as possible.  An agency POC and contact information should also be provided in the event we have questions about the request.

Litigation Requests or Demands for Investigative Records or the Testimony of DCSA personnel as witnesses:

Requests related to litigation or demands for background investigation records or the testimony of DCSA personnel, will be coordinated with the DCSA General Counsel, per section F(1) of Department of Defense Directive 5405.2.

 A demand is defined as a “subpoena, order, or other demand of a court of competent jurisdiction, or other specific authority for the production, disclosure, or release of official DoD information or for the appearance and testimony of DoD personnel as witnesses.”

Litigation is defined as “all pretrial, trial, and post-trial stages of all existing or reasonably anticipated judicial or administrative actions, hearings, investigations, or similar proceedings before civilian courts, commissions, boards (including the Armed Services Board of Contract Appeals), or other tribunals, foreign and domestic. This term includes responses to discovery requests, depositions, and other pretrial proceedings, as well as responses to formal or informal requests by attorneys or others in situations involving litigation.

Requests for Records Under a Privacy Act Condition of Disclosure or Routine Use

Background investigation records are Privacy Act protected records.  Without the subject’s consent, these records can only be disclosed when one or more of the twelve Privacy Act Conditions of Disclosure apply; and one such condition includes the routine uses of the systems notice for the records. 

Routine use requests and Privacy Act Condition of Disclosure requests should be sent to DCSA FOI/PA office via one of the below methods:

Fax:   724-794-4590 (Advisement: this is not a secure/classified fax number)
E-mail:   FOIPARequests@nbib.gov Advisement: The request may be submitted as a scanned attachment to an email. However, you should ensure that the security of your email system is  adequate for transmitting sensitive information before choosing to transmit the request which contains personally identifiable information (full name, social  security number, date of birth, etc.).

Defense Counterintelligence and Security Agency
FOI/PA office
Attention: Supervisory FOI/PA Specialist
PO Box 618
Boyers, PA 16018

* For deliveries requiring a street address use: 1137 Branchton Road, Boyers, PA 16016