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General Investigations and Clearance Processes
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Investigations, Adjudications & Clearance Status
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Adjudications customer base includes all military service members, military applicants, civilian employees, and consultants affiliated with the Department of Defense (DOD), to include the staff of the United States Senate and House of Representatives, the Congressional Budget Office, the United States Capitol Police, selected judicial staff, DOD personnel at the White House, and contractor personnel under the National Industrial Security Program (NISP). DCSA Consolidated Adjudication Services executes its mission in accordance with appropriate laws, DOD regulations, and policy.
The Homeland Security Presidential Directive 12 (HSPD-12) is a program designed to ensure individuals entrusted with access to federal property and information systems do not put the U.S. government at risk or provide an avenue for terrorism (DoD Instruction 5200.46). The HSPD-12 program provides guidance for issuing Common Access Cards (CAC), which serve as the DoD Personal Identity Verification (PIV) credential.
DCSA Consolidated Adjudication Services, adjudicates all favorable suitability, HSPD-12, and fitness determinations for the entire DOD. Cases containing issues that the Adjudications is unable to mitigate and/or cases that are lacking the minimum scoping requirements are transferred back to the requesting component for a local adjudicative decision.
To comply with required guidance, Security Managers follow these steps:
1. Electronic Questionnaires for Investigations Processing (e-QIP):
2. Investigations: Make sure the investigations are closed. Investigations being considered for adjudication require a closed complete National Agency Check with Inquiry Tier-1/National Agency Check with Inquiry (NACI), Tier-2/Minimum Background Investigation (MBI), or Tier-4/Background Investigation (BI) in the Security/Suitability Investigations Index (SII).
3. Security Office Identifier (SOI): Use the correct SOI. Investigation requests must be submitted to DCSA using the correct SOI. Suitability and fitness investigations must use DODS. HSPD-12 investigations must use DODH. Suitability, fitness, and HSPD-12 investigations using SOIs other than DODS and DODH are considered misrouted and are returned to their originating components.
4. Optional Form (OF) 306: Use the OF-306 for new employees. An OF-306 is required when an individual is investigated as a new federal civilian employee or an applicant for federal employment. Short-term positions that are 180 days or less, (i.e. volunteers, interns) do not require the OF-306.
5. Child Care: Confirm whether the subject's current position and duties fall under the requirements of DoD Instruction 1402.05 for child care checks. If so, a State Criminal History Repository (SCHR) must be scheduled through using Extra Coverage Code 8, or Position Code H, which should appear on the Agency Use Block (AUB).
6. All case determinations for HSPD-12, suitability, and fitness are reflected in the Defense Information Security System (DISS) and DCSA’s Central Verification System (CVS). CVS is the system of record for all HSPD-12/Suitability decisions.
7. It is imperative to register your component’s Unit Identification Code (UIC) in the Adjudications portal. Also necessary is designating a CA within your UIC. Adjudications cannot send investigations or messages unless both are present.
8. Defense Information Security System (DISS) Portal: A minimum of interim secret eligibility is required to access DISS. Account Managers within each Component/Agency/Company will determine the specific DISS customer user base and assign user roles based on Component/Agency/Company guidance and responsibilities. Technical Support please contact: Customer Engagements Team (CET) is the help desk for DISS, DCII, and SWFT systems. Telephone: 724-794-7765 Email: email@example.com.
9. Joint Personnel Adjudication System (JPAS) and Communication: JPAS is not the system of record for HSPD-12, suitability, or fitness. Please do not submit JPAS Customer Service Requests (CSR) — formally known as Research, Recertify, and Upgrade (RRU) — regarding these cases. Send DODS and DODH case messages via CSR in DISS, or contact the DCSA Consolidated Adjudication Services Call Center at 301-833-3850 or firstname.lastname@example.org for additional guidance.
Military and civilian personnel may appeal either directly to the Personnel Security Appeals Board (PSAB) or request a personal appearance at the Defense Office of Hearings and Appeals (DOHA) board pursuant to their PSAB appeal. DOHA conducts personal appearances and issues written recommended decisions to the PSAB of the appealing member’s component. DOHA has the sole authority to conduct appeals and make final clearance determinations on contract personnel.
An individual’s employer may submit a request for reconsideration if there is a need for access to classified information one year from the final decision. The year is counted from the date of the denial or revocation decision by the DCSA Consolidated Adjudication Services, or if the individual elected to appeal, one year from the date of the final appeal determination.
The individual is responsible for providing documentation that the circumstances or conditions which resulted in the denial or revocation have been rectified or sufficiently mitigated to warrant reconsideration.
DCSA Consolidated Adjudication Services may approve or deny the reconsideration request.
For further guidance on reconsiderations, contact the employing security office.
DCSA Consolidated Adjudication Services: Requesting Adjudicative Records.
The DCSA FOIA and Privacy Office for Adjudications is responsible for responding to Privacy Act requests for DCSA Consolidated Adjudication Services Adjudicative records. If you are/were affiliated with DCSA Consolidated Adjudication Services and are seeking security clearance eligibility and/or employment determinations, or if you are seeking a copy of your Adjudications records, please visit the DCSA FOIA and Privacy Program website for additional details: https://www.dcsa.mil/contact/foia/.
DCSA FOIA and Privacy Office for Adjudications:
Mailing Address: Defense Counterintelligence and Security Agency; ATTN: FOI/P Office for Adjudications; 600 10th Street; Fort Meade, MD 20755-5131