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Submission of CSR reconsiderations to DoD CAF (applies only to military and civilian personnel)


Reconsideration requests submitted to the DoD Consolidated Adjudications Facility (CAF) are sent via the Defense Information Security System (DISS) using a Customer Service Request (CSR). Only current security eligibility determinations that reflect “Denied” or “Revoked” are eligible for reconsideration. Eligibility determinations indicating “No Determination Made,” “Loss of Jurisdiction,” or “Withdrawn” are recertification requests.


To ensure reconsideration requests are processed in a timely manner, please submit all required elements. In accordance with DoD Manual 5200.02 (Procedures for the DoD Personnel Security

Program, April 3, 2017), the reconsideration request must meet these criteria.

1) The denial or revocation is at least one year old.

2) The request includes supporting statements from the DoD component.

3) The request includes evidence documenting the resolution of issues related to the denial or revocation.


NOTE: The process for industry personnel (known as “reapplication”) differs from the above. Details about how to submit a reapplication for industry personnel is available in DoD Directive 5220.6 (January 2, 1992). General information is available on DCSA’s website under FSO FAQs: https://www.dcsa.mil/mc/pv/fso/faqs/.


You’re encouraged to submit DISS CSRs specific to the action you are seeking (e.g., CSR for Reconsideration instead of a CSR for Upgrade or other action). Proper submission aids assigning

requests to specialized teams for expedited action. If you have questions, please email the DoD CAF call center at whs.meade.dodcaf.mbx.dodcaf‐callcenter@mail.mil.

ATTENTION! Visit Request Changes
July 30, 2020 - To support the transition of Joint Personnel Adjudications System (JPAS) functions to Defense Information System for Security (DISS), the following changes to "Visit Request" functionality will occur effective August 29, 2020. Click the title for more information.

Cogswell Awards announced
July 30, 2020 - The Defense Counterintelligence and Security Agency (DCSA) is pleased to announce the winners of the 2020 James S. Cogswell Outstanding Industrial Security Achievement Award.  Sixty-one facilities were selected for the award.  Traditionally, the awards are presented at the annual NCMS training seminar; however, due to the Coronavirus 2019 pandemic, the NCMS seminar was cancelled, and the award winners will be recognized in a virtual ceremony at a later date.  You can find the press release with the list of facilities here. Click the title for more information.

ATTENTION! JCAVS Incident Report Changes:
July 16, 2020 - To support the transition of JPAS functionality to DISS, the following changes to JCAVS Incident Report functions will occur on August 15, 2020. 1. Update JCAVS to remove the Incident Report link, turning off the ability to utilize Incident Report functionality. 2. Create a new, standalone function to allow JAMS/JCAVS users the ability to suspend Access without using the Incident Report or Adjudication Action function. Click the title for more information.

Additional COVID-19 NISP Authorization Guidance
July 2, 2020 - Region Authorizing Officials will continue to perform assess and authorize activities and manage workload appropriately. System registrations in the Enterprise Mission Assurance Support Service (eMASS) that have submitted completed packages (Control Approval Chain (CAC) workflow) with an Authorization Termination Date (ATD) prior to September 30, 2020, will be assessed and considered for extensions up to 180 days. Either the Assess and Authorize or Extension workflow in eMASS will be utilized as appropriate. For new system registrations in eMASS, the Security Control Assessment (SCA) activity will continue to occur. The onsite portion of the SCA activity may be delayed, deferred, or rescheduled. Documenting evidence of security and validation requirements remains unchanged; only the execution of onsite activity will change temporarily.

2020 Cogswell industrial security award program
June 22, 2020 - As a result of the COVID-19 pandemic and the cancellation of the 56th annual NCMS Annual Seminar in June, the Defense Counterintelligence and Security Agency (DCSA) will announce the 2020 James S. Cogswell Outstanding Industrial Security Achievement Award winners on July 30, 2020, in lieu of conducting a ceremony. The information on the 2020 awardees will be posted to the DCSA website and its social media sites. Additionally, DCSA will publish the award winners in the August Voice of Industry (VOI) newsletter. After the announcement is made, the awards will be mailed directly to the recipients, and a DCSA representative will present the awards to the leadership of each winning facility at a mutually convenient time, either in person (when travel is deemed safe), or virtually. DCSA looks forward to announcing the well deserving winners of the Cogswell award for 2020.