Additional Assistance

Contact VRO
All industry correspondence to include but not limited to SF-312s should be sent to:

Phone: (888) 282-7682, select option #2
Fax: (443) 661-1140 or* *When using the fax via email option, password protect the file in the first email and send the actual password in a separate email. Email:

For faster processing, please include the Facility Name and the CAGE CODE in the subject line and the subject's name and the issue within the body of the email. For example: Subject line- Your Company, Inc. -12345. Body: John Doe – Status of the adjudication, RRU, Investigation etc.

For additional information or assistance regarding industrial clearances, investigations, and adjudications, please contact the Knowledge Center.