SWFT Alerts

DISS customer support transitions in August

Beginning Monday, Aug. 2, 2021, helpdesk support for the Defense Information System for Security (DISS), Defense Central Index for Investigations (DCII) and Secure Web Fingerprint Transmission (SWFT) will be provided by the DCSA Customer Engagements Team at 724-794-7765 or dcsa.ncr.nbis.mbx.contact-center@mail.mil. Until that time, customers should continue to contact the DISS help desk at 800-467-5526 or dcsa.ncr.nbis.mbx.contact-center@mail.mil for any issues they encounter.

SWFT is a web-enabled system for the collection and transmission of electronic fingerprints for applicants requiring a background investigation for a personnel security clearance. SWFTeliminates the paper-based capture and handling of fingerprints, expedites the background check process by reducing invalid fingerprint submissions,provides end-to-end accountability for sensitive PII data, and implements stringent security standards for all electronic transactions.

SWFT Plus Enrollment (SWFT+) is aweb-based application for collection of biographic and biometric data by means of users’ own fingerprint capture workstations. SWFT+ integrates the data into standard electronic biometric files and forwards them to SWFT, whichthen transmits the files to authorized destinations. SWFT+ is not available to Industry at this time.