Electronic Questionnaires for Investigations Processing (e-QIP)

e-QIP is a web-based automated system that was designed to facilitate the processing of standard investigative forms used by DCSA and other Investigation Service Providers (ISP) when conducting background investigations for Federal security, suitability, fitness and credentialing purposes. e-QIP allows the user to electronically enter, update and transmit their personal investigative data over a secure internet connection to a requesting agency.
Note: e-QIP has been replaced by eApp and NBIS Agency. This is legacy information being presented for historical knowledge.
 

Federal, Military, Department of Defense (DoD) employees or applicants, and non-DoD Federal contractors

Your initial point of contact for account lockouts, challenge question resets, forgotten usernames, technical support, as well as guidance on completing the questionnaire should be your local sponsoring or employing agency human resources, personnel security office, or individual that instructed you to access eApp to complete your investigation forms.   

Note: For Military and DoD local security or human resource officials: The VRO Knowledge Center is not able to view eApp or help with access to eApp for applicants whose eApp questionnaires are not initiated/managed within the Defense Information Security System (DISS).

Industry (DOD Contractor) Employees or Applicants

Your initial point of contact for account lockouts, challenge question resets, forgotten usernames, technical support is the VRO Knowledge Center:

DCSA Applicant Knowledge Center

6 a.m. to 5 p.m. EST, Monday through Friday

This Knowledge Center is closed on weekends and all federal holidays.

Phone support for Personnel Security Clearance Inquiries to include eApp are closed until further notice. For assistance with Industry Pin Resets: HANG UP and Call the Applicant Knowledge Center at 878-274-5091, or; Email DCSAAKC@mail.mil and for all other PCL related inquiries, please email the Personnel Security Clearance Questions Mailbox at dcsa.ncr.dcsa-dvd.mbx.askvroc@mail.mil

Guides and Resources for filling out your Standard Form:

First-time User Login Instructions (PDF file) [865.29 KB]
Click-to-Sign Instructions for Applicants (PDF file) [768.43 KB]
Guide for the Standard Form (SF) 86 (PDF file) [3.78 MB](Updated to align with SF 86 version 07/2017)

Agency Users

Agency users needing access to the administrative and request processing side of e-QIP must access the system via the NP2 Secure Portal. An e-QIP User must have an NP2 Portal account. If you need an NP2 Portal account, you must contact your agency's NP2 Portal administrator. If you need an e-QIP account to process investigation requests for your agency, you must contact your agency's e-QIP User manager or administrator. DCSA does not have the ability to provide you with an account.