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News | June 24, 2024

Update on NBIS Recovery Plan and Digital Transformation

The Defense Counterintelligence and Security Agency (DCSA) is collaborating with the Office of the Under Secretary for Intelligence and Security; the Office of the Under Secretary for Acquisition and Sustainment; the Department of Defense Office of the Chief Information Officer, including the Chief Digital and Artificial Intelligence Officer, and the Defense Digital Services to build and implement a coordinated recovery plan for the National Background Investigation Services (NBIS) program to realign NBIS development with Trusted Workforce 2.0 requirements and implementation milestones. 

The NBIS program is finalizing a digital transformation roadmap to enable a data driven vision for the future. NBIS’ digital transformation aims to modernize multiple existing applications, such as the Defense Information System for Security (DISS), which is familiar to many of our customers. Upon approval of the roadmap, we will leverage existing capital investments to accelerate technology delivery, reducing risk and increasing the pace of delivery to mission owners. We will continue our ongoing outreach and communicate the applicable milestones to customers well in advance to help customers prepare for these changes.   

The Electronic Application, known as eApp, will remain the entry point for applicants to submit investigation and continuous vetting requests. Until further notice, customers will continue to initiate cases through NBIS Agency and eApp interfaces. 

The NBIS user experience is a priority. DCSA is committed to minimizing the impacts on the NBIS user community when we implement the digital transformation roadmap. The NBIS program will partner user experience professionals with mission owners to enable a better coupling of requirements to operationalize capability.  

We encourage continued participation in our public user forums. Your input is crucial to the success of this program.   

For additional NBIS resources and information, please visit: