July 26, 2021

Call Center phone lines working

The DCSA Adjudications Call Center has resumed telephone services and can be contacted at (301) 833-3850. You may also continue to send your inquiries via email at dcsa.meade.caf.mbx.call-center@mail.mil. We look forward to hearing from you.

July 26, 2021

Customer Engagements Team (CET)

Effective 2 August 2021, support of DISS, DCII, and SWFT users will transition to the DCSA Customer Engagements Team (CET). Until then, users should continue to utilize the DMDC helpdesk for their support requirements. The CET contact information is 724-794-7765 or dcsa.ncr.nbis.mbx.contact-center@mail.mil

July 20, 2021

DISS customer support transitions in August

Beginning Monday, Aug. 2, 2021, helpdesk support for the Defense Information System for Security (DISS), Defense Central Index for Investigations (DCII) and Secure Web Fingerprint Transmission (SWFT) will be provided by the DCSA Customer Engagements Team at 724-794-7765 or dcsa.ncr.nbis.mbx.contact-center@mail.mil. Until that time, customers should continue to contact the DISS help desk at 800-467-5526 or dcsa.ncr.nbis.mbx.contact-center@mail.mil for any issues they encounter.

July 20, 2021

DCSA deploys NBIS Release 3.0

DCSA has successfully deployed Release 3.0 of the National Background Investigation Services (NBIS). A follow up to Release 2.6, this deployment adds enhanced capabilities for subject and risk management, industry support, and continuous vetting. The features are part of an ongoing NBIS release rollout, ensuring that all functionalities receive appropriate user acceptance testing in a phased approach. Click title for more information

July 20, 2021

DCSA releases ISL 2021-01, adding NCUA to the NISP

DCSA releases ISL 2021-01, adding the National Credit Union Administration (NCUA) to the National Industrial Security Program, increasing the list of Federal agencies that have entered into an agreement with DoD for Industrial Security services to 34 entities. Click the title for more information.

July 9, 2021

Register now for NISPOM Rule SEAD 3 Reporting Requirements webinar

Join the DCSA Critical Technology Protection Directorate staff on Wednesday, July 14, at 1 p.m. Eastern Time , for an Adobe Connect webinar, “Implementation of Security Executive Agent Directive 3, 'Reporting Requirements for Personnel with Access to Classified Information or Who Hold a Sensitive Position,' and Cleared Industry under DoD Cognizance,” where they'll discuss the SEAD 3 reporting requirements as outlined in 32 CFR Part 117 (NISPOM Rule). The webinar is recommended for attendance by Facility Security Officers, Insider Threat Program Senior Officials and cleared contractor security staff, and will include a question and answer session. More information on this webinar and others scheduled is available in the Resources tab at https://www.dcsa.mil/mc/ctp/NISPOM-Rule/.

July 2, 2021

DISS training webinars scheduled for July

Additional dates have been added for Government and/or Industry training webinars for the Defense Information System for Security (DISS). The list of training dates can be found on the DISS Webinars page, https://www.dcsa.mil/is/diss/diss_webinars/.

June 30, 2021

Pricing for investigative products and services

Today, DCSA released pricing for investigative products and services effective October 1, 2021. The products and services are funded through reimbursable customer orders via DCSA’s Working Capital Fund (WCF). DCSA will be adjusting pricing for its current product and services: • Background investigation products, Tiers 1 through 5, reduced by 3 percent compared to previously published FY 2022 rates • Reimbursable Suitability/Security Investigation (RSI) prices largely reduced, with new RSls added to address customer demand and improve mission efficiency • Service subscription fees for Trusted Workforce (TW) 1.25 service for non-DoD agencies reduced from $3.50 per month ($42 annually) to $3.00 ($36 annually) DCSA is also introducing new products and services beginning October 1, 2021. Click title for more information.

June 23, 2021

DISS Release 13.4.4 announcement

As part of the ongoing rollout of user-focused improvements to the Defense Information System for Security (DISS), DCSA will deploy Release 13.4.4 on Thursday, June 24, 2021. Release 13.4.4 delivers several new features and system enhancements. To support the release, system outages are scheduled for Wednesday, June 23 from 6:00 – 9:00 p.m. ET and Thursday, June 24 from 6:30 p.m. ET to 6:00 a.m. Friday, June 25. Read more about the upgrades and enhancements https://www.dcsa.mil/is/diss/dissalerts/ . Click title for more information.

June 23, 2021

More DISS training webinars scheduled

Additional dates have been added for Government and/or Industry training webinars for the Defense Information System for Security (DISS). The list of training dates can be found on the DISS Webinars page, https://www.dcsa.mil/is/diss/diss_webinars/.