Jan. 3, 2019

Filling in the 'Prime Contract Number' field in JPAS when submitting personnel security clearance investigations

Beginning February 1, 2019, DSS may reject investigation submissions that don't include the prime contract number, as shown on the associated industry guidance. The prime contract number is a required field in the Joint Personnel Adjudication System for personnel security clearance investigations. Please contact the VROC Knowledge Center for questions (888) 282-7682, select option #2.

Jan. 3, 2019

Knowledge Center open for business

The DSS Knowledge Center is operating under normal hours and is not affected by the partial government shutdown. We look forward to assisting you with your e-QIP pin resets/lockouts and Personnel Security inquiries. Please call the Knowledge Center at 1-888-282-7682, Option #2, available Monday through Friday, 8 a.m.-5 p.m. ET, excluding federal holidays.