NISS v2.7.3 - Update on System Latency
August 25, 2025 - The NISS team has scheduled a planned system outage beginning at 3 p.m. EST, Aug. 25, 2025, to make technical updates addressing system latency issues. We currently anticipate restoring system access at 6 p.m. EST, August 25, 2025. (Updates completed 5 p.m. EST Aug. 25.)
NISS v2.7.3 - Update on System Latency
August 23, 2025 - The NISS Team deployed NISS v2.7.3 on July 27, 2025. Unfortunately, since the deployment, the system has been experiencing significant latency.
We understand that this system latency is impacting your work and productivity, and we sincerely apologize for any inconvenience this is causing.
We want to assure you that the NISS Team is actively investigating the root cause of this issue and working diligently to implement a solution as quickly as possible.
To mitigate latency issues and optimize the user experience DCSA will be implementing a geographically defined, time-based utilization schedule for NISS.
- Mid-Atlantic/Eastern Region: 0800-1100 EDT
- Central Region: 1000-1300 EDT
- Western and Other Geographic Regions: 1200-1500 EDT
These windows are designed to minimize concurrent data processing demands across regional user bases, thereby alleviating potential bottlenecks. We also strongly recommend that computationally intensive data extraction and report generation tasks be scheduled during off-peak hours (evenings). This practice, informed by industry best practices for resource allocation in distributed systems, will significantly reduce system strain and contribute to overall performance stability.
We will provide updates on the system status as soon as we have additional information. Please call the Knowledge Center at 667-424-3903 to report any issues. If you are calling to report latency issues, please clearly state that you are reporting a NISS latency issue. This will help us prioritize your report and direct it to the appropriate support team. Thank you for your understanding during this time.
NISS v2.7.3 - Update on System Latency
August 22, 2025 - The NISS Team deployed NISS v2.7.3 on July 27, 2025. Unfortunately, since the deployment, the system has been experiencing significant latency.
We understand that this system latency is impacting your work and productivity, and we sincerely apologize for any inconvenience this is causing.
We want to assure you that the NISS Team is actively investigating the root cause of this issue and working diligently to implement a solution as quickly as possible.
We appreciate your patience and cooperation as we work to resolve this issue and restore NISS to optimal performance. We will provide further updates as they become available.
Please call the Knowledge Center at 667-424-3903 to report any issues. If you are calling to report latency issues, please clearly state that you are reporting a NISS latency issue. This will help us prioritize your report and direct it to the appropriate support team.
Thank you for your understanding.
NISS v2.7.3 Release Summary
July 27, 2025 – This release delivers key improvements focused on enhanced data control, improved user experience, and crucial security updates. Users will now be able to clear picklist fields when editing records, providing greater flexibility in data management. A distracting tooltip flickering issue has been resolved, ensuring a smoother user experience. Furthermore, a security vulnerability has been addressed, limiting task visibility to only those tasks assigned to the logged-in user and their associated CAGE Code. Issues related to role switching have also been resolved. Finally, v2.7.3 includes several backend fixes designed to improve overall system stability and performance.